Banco BBVA - 55800 San Juan Teotihuacan de Arista

2.6/5 based on 8 reviews

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Av. Miguel Hidalgo 4-A, Centro, 55800 San Juan Teotihuacan de Arista, Méx., Mexico
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Chuy Landa on Google

tardan mucho en pasar alas personas y acada rato estan saliendo los que trabajan en ventanilla ya es para que vayan bien desayunados el cajero no agarra billetes nuevos y si llevas mas de 50 billetes para hacer deposito no te deja hacerlo. ( Si llevas mas de 50 billetes aunque no sea mas de 25 mil pesos puedes pasar a ventanilla solo dile ala queda el turno que llevas mas de 50 billetes.) Les falta que este una persona en cajeros para que oriente alas personas que hacen sus pagos y se les deficulpa .
They take a long time to pass the people and just a while are those who work at the window is already there to go well breakfast the cashier does not grab new bills and if you take more than 50 tickets to make deposit does not let you do it. (If you carry more than 50 bills even if it is not more than 25 thousand pesos you can go to the teller window just say to the last one the turn you have more than 50 bills.) They need this person in ATMs to guide the people who make their payments and they are deficulpa.
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sarahi Hernández Martínez on Google

Pésimo servicio, siempre los cajeros tienen alguna falla, filas muy largas en pleno sol, no se atiende a la gente, cuando se le pregunta algo al personal sobre el uso del cajero o inclusive el para que son las filas se molesten y te piden que le preguntes a los demás usuarios , no atienden dudas , no dan buen servicio, no hay buena instalación , pésimo
Terrible service, the ATMs always have some fault, very long lines in full sun, people are not served, when the staff is asked something about the use of the ATM or even what the lines are for, they bother and ask you to you ask the other users, they do not answer questions, they do not give good service, there is no good installation, terrible
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Luis German Navarro Mendez on Google

Pésimo servicio! En el área de ejecutivos no respetan los turnos "por qué no funciona bien la pantalla" lo anotan a uno en una lista y la que arbitrariamente maneja el hostess más de dos horas esperando mi turno, y jamás me pasó, ya toda la gente que estaba después de mi ya se había ido y aún no era mi turno... Por que había mucho cliente preferente... Pregunta... Por qué discriminan? Acaso hay personas más valiosas que otras? Acaso mi dinero vale menos que el de otras personas? Me atendió la jefa de cajas Yadira, una persona muy amable, pero aún quiero hablar con el director!
Terrible service! In the area of ​​executives do not respect the shifts "why the screen does not work well" they write one on a list and the one that arbitrarily manages the hostess more than two hours waiting my turn, and it never happened to me, and to all the people who it was after me it was already gone and it was not my turn yet ... Because there was a lot of preferential client ... Question ... Why discriminate? Are there people more valuable than others? Is my money worth less than other people's? I was attended by the boss of boxes Yadira, a very kind person, but I still want to talk to the director!
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anabel cristina morales on Google

Muy mal servicio, te tienen esperando en el rayo del sol y si dan las 4 y tú ya tienes media Hora esperando simplemente no te atienden. Son groseros.
Very bad service, they have you waiting in the sun's rays and if it's 4 o'clock and you already have half an hour waiting they simply don't attend to you. They are rude.
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lidia ramirez on Google

Exelente instalaciones, buena Atención del personal, solo el detalle con los cajeros , se comen las targetas, hay que solicitar repoicision, cobran el plástico sin tener el usuario la culpa !!!
Excellent facilities, good staff attention, only the details with the ATMs, they eat the cards, you have to request repoicision, they charge the plastic without the user being to blame !!!
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Lucero Acevedo on Google

Si fuera posible les pondría una gran grosería, porque está, es la segunda vez que voy y su atencion es pecima, no informan a la gente que estamos formadas en el vil sol, hasta llegar a la parte de adentro y te regresan a formar de nuevo para hacer depósito en un cajero, porque el depósito es abajo de 5000 por lo tanto no te permiten pasar si no eres cliente y como vas hacer cliente, con esas groserías además de que debemos preguntar a las demás personas dudas pues los que están encargados de eso están en la plena charla para mí es un pésimo banco por lo menos el de San Juan si
If it were possible I would give them a great rudeness, because this is it, it is the second time that I go and their attention is the worst, they do not inform people that we are formed in the vile sun, until we reach the inside and they return to form new to make a deposit at an ATM, because the deposit is less than 5000, therefore they do not allow you to enter if you are not a client and how are you going to become a client, with those rude words, in addition to the fact that we must ask the other people doubts because those who are in charge they are in full discussion of that, for me it is a lousy bank, at least the one in San Juan, yes
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Jessica Hernández on Google

Fuimos a abrir una cuenta con la expectativa de que el proceso iba a ser super tardado y engorroso, pero fue una grata sorpresa que la apertura fue super rápida desde la app del banco y ya solo pasamos a ventanilla por la tarjeta física. Adicional, el personal que nos atendió fue super amable.
We went to open an account with the expectation that the process was going to be super slow and cumbersome, but it was a pleasant surprise that the opening was super fast from the bank's app and we only went to the window for the physical card. In addition, the staff that attended us was super friendly.
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María Rosales on Google

Es una lástima que sus instalaciones sean bonitas si el personal que se encuentra en la sucursal es deficiente y lento que no se preocupe por la demora con sus clientes, una hora pasar después de que me asignaran turno, filas interminables a diario, es una. Muy mala experiencia ir a esta sucursal.
It is a pity that your facilities are nice if the staff that is in the branch is poor and slow that you do not worry about the delay with your clients, an hour will pass after they assigned me a shift, endless lines daily, it is one. Very bad experience going to this branch.

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