Banco BBVA Arcos Del Alba - 54750 Cuautitlán

4.2/5 based on 8 reviews

Contact Banco BBVA Arcos Del Alba


Carretera Mexico Queretaro KM 37.5 Locales 1 Y 2, Arcos del Alba, 54750 Cuautitlán, Méx., Mexico
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Karina Huerta on Google

No hay tanta gente como el de centro Urbano por lo que pasa rápido a cajas
There are not as many people as the one in the Urban center so it goes quickly to boxes
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Selene Vazquez on Google

Es una de las sucursales que más me agrada asistir porque el personal es muy amable y se preocupan por ayudarte ya sea en la Practicaja, ventanilla o con un ejecutivo, Elizabeth es la mejor!
It is one of the branches that I like to attend the most because the staff is very friendly and they care about helping you either at the Practicaja, window or with an executive, Elizabeth is the best!
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Juan Moncalian on Google

Suele ser rápido, pero quieren que a fuerzas uses la practicaja. Si hay más gente en la practicaja que en ventanillas usen monedas.
It is usually fast, but they want you to use the practice. If there are more people in the pilotage than at the windows use coins.
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Anel Velazquez on Google

Buenas tardes, alguien me puede decir cómo se "Saca cita con los ejecutivos" ya que al ingresar me dieron el turno F057 y no mueven el tablero entran personas antes que yo sin turno obviamente. Al preguntarle a los chicos que me entregaron el turno me come tan que hay personas que sacan citas por eso pasan directo con los ejecutivos.
Good afternoon, someone can tell me how to "Make an appointment with the executives" because when I entered they gave me the turn F057 and they do not move the board. People enter before me without a turn obviously. When I asked the guys who gave me the shift they eat me so that there are people who make appointments that is why they go directly to the executives.
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Mauricio Carrera V on Google

Cuidado al contratar tarjeta de crédito, me ofrecieron una con cero anualidad mientras mantuviera mi nómina con ellos y al año me cobraron la anualidad, al acudir a hacer la aclaración el ejecutivo me comenta que su compañera al parecer “no activó esa promo” Meteré queja a la #CONDUSEF
Be careful when hiring a credit card, they offered me one with zero annuity as long as I kept my payroll with them and after a year they charged me the annuity, when he went to make the clarification the executive told me that his partner apparently "did not activate that promo" I will complain to the #CONDUSEF
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Ingritorrinca Q on Google

Buena atención y no hay tanta gente como en otras sucursales de la zona. Si sólo se pasa a cajas es bastante ágil el servicio, a cajero o practicaja también es rápido, si es con ejecutivo el tiempo de espera es mayor pero no tanto como em zona de bancos o San Miguel.
Good service and there are not as many people as in other branches in the area. If you only go to boxes is very agile service, cashier or practice is also fast, if it is with executive wait time is greater but not as much as in the area of ​​banks or San Miguel.
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Gabriela Alvarado on Google

Pésima experiencia, lamentablemente el personal que se encuentra otorgando los turnos y acceso al banco está muy mal preparada y no se encuentra actualizada respecto a su trabajo, ya que me hicieron por su falta de información y conocimiento dar 3 vueltas a dicha institución bancaria. Levantaré una queja vía telefónica y por escrito directamente al banco, ya que no pueden estar tratando así a sus clientes y tarjetahabientes, y lo peor del caso es que aunque acudí las tres ocasiones a esta sucursal ni siquiera pude realizar el trámite por el que estuve preguntando y acudiendo a la sucursal, estoy pensando cambiar de banco.
Terrible experience, unfortunately the staff that is granting the shifts and access to the bank is very poorly prepared and is not updated regarding their work, since they made me give 3 laps to said banking institution due to their lack of information and knowledge. I will file a complaint by phone and in writing directly to the bank, since they cannot be treating their clients and cardholders that way, and the worst of the case is that although I went to this branch all three times, I could not even carry out the procedure I was through asking and going to the branch, I am thinking of changing banks.
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Domingo Meza on Google

Atienden con prontitud y en las ventanillas te tratan amablemente
They attend promptly and at the windows they treat you kindly

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