Banco BBVA - 44360 Guadalajara

2.9/5 based on 8 reviews

Contact Banco BBVA


Plaza Tapatía, P.º Hospicio 36, San Juan de Dios, 44360 Guadalajara, Jal., Mexico
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Arturo Ruiz on Google

En mi experiencia no es bueno el servicio, al cambiar una incapacidad dan una ficha de personas que son clientes y lo atienden hasta el último. Así no motivan a utilizar este banco.
In my experience the service is not good, when changing a disability they give a file of people who are clients and attend it until the last. Thus they do not motivate to use this bank.
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M. Atak on Google

Cuenta con 5 cajeros en 3 de ellos puedes realizar depósitos o pagos, además el banco es amplio y siempre tiene algún asistente sus horarios son: HORARIOS DE SERVICIO ZONA AUTOSERVICIO 24HRS. 365 DÍAS SALA BANCARIA LUNES A VIERNES 8:30 - 16:00 HRS
It has 5 ATMs in 3 of them you can make deposits or payments, also the bank is extensive and there is always an assistant its hours are: SERVICE HOURS SELF-SERVICE ZONE 24HRS. 365 DAYS BANKING ROOM MONDAY TO FRIDAY 8:30 - 16:00 HRS
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Christian L R on Google

Pésimo. Tuve un problema con un cajero automático, a lo que me comentaron que lo resolverían el lunes y me devolverían lo que me quitó. No sucedió y sólo me dijeron cosas para que me fuera pensando que en verdad iban a resolverlo. Deshonesto y poco ético.
Appalling. I had a problem with an ATM, to which they told me that they would solve it on Monday and they would return what they took from me. It didn't happen and they only told me things to make me go thinking that they were really going to solve it. Dishonest and unethical.
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Leonardo Lopez on Google

Abril 2021. Institución bancaria que cuenta con instalaciones que constantemente requiere limpieza en el área de cajeros, por el flujo de personas en esta sucursal. Respecto a los colaboradores que atienden el área de cajeros, parece que dos son insuficientes. Los ejecutivos en los cubículos deben tener paciencia con los clientes, algunos no saben ser instrucciones y después hacen creer que el usuario tuvo la culpa. Considero que la atención de clientes deberá de ser evaluada constantemente. Las medidas de control de covid en la puerta de está institución, se ven insuficientes.
April 2021. Banking institution that has facilities that constantly require cleaning in the ATM area, due to the flow of people in this branch. Regarding the collaborators who attend the ATM area, it seems that two are insufficient. The executives in the cubicles must have patience with the clients, some do not know how to be instructions and later they make believe that the user was at fault. I believe that customer service should be constantly evaluated. The covid control measures at the door of this institution are insufficient.
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Lizet Garcia on Google

I came from out of the country and I tried to take out money from my account and used their atm. They took out my money from my card BUT NEVER GAVE ME MY MONEY! This place are Thieves do not go here! Vine de fuera del país e intenté sacar dinero de mi cuenta y usé su cajero automático. ¡Salieron mi dinero de mi tarjeta, PERO NUNCA ME DIERON MI DINERO! ¡Este lugar son ladrones, no vayas aquí!
I came from out of the country and I tried to take out money from my account and used their atm. They took out my money from my card BUT NEVER GAVE ME MY MONEY! This place are Thieves do not go here! I came from out of the country and tried to withdraw money from my account and used their ATM. They got my money off my card, BUT THEY NEVER GIVEN ME MY MONEY! This place are thieves, don't go here!
I
Isis Danae Garcia Zendejas on Google

Las máquinas se tragan el dinero en los depósitos, y no te regresan nada por más aclaraciones que hagas, salen con que no hubo sobrantes.
The machines swallow the money in the deposits, and they do not return anything to you for more clarifications that you make, they come out with the fact that there were no leftovers.
G
Guillermo Aguirre on Google

Mala atención de los cajeros, se negaron a transferir dinero entre mis propias cuentas o retirar dinero de una cuenta donde no traia conmigo la tarjeta, tenia mi ine, mi app instalada y los numeros de cuenta, ese dia sabado como muchos la app de bbva no servia, pésimo no lo recomiendo.
Bad attention from the ATMs, they refused to transfer money between my own accounts or withdraw money from an account where I did not have the card with me, I had my ine, my app installed and the account numbers, that Saturday like many the bbva app It did not work, terrible I do not recommend it.
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Luis Martinez on Google

Buena ubicacion. Se encuentra frente al centro joyero sobre la plaza tapatia. Siempre suele estar lleno tanto para entrar al banco como para pasar a los cajeros. Pero la ubicacion ayuda mucho.
Good ubication. It is located in front of the jewelry center on the Plaza Tapatia. It is always usually full both to enter the bank and to go to the ATMs. But the location helps a lot.

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