Banco BBVA - 45500 San Pedro Tlaquepaque

The boy who attended me at the reception desk I don't like to describe people for lack of education, but I do it with all due respect, a very attentive thin boy supported me and my father to carry out a procedure, the girl at the window also, to them 5 stars but, Miss Executive module 5, thin brown hair, apart from that she was with the cell phone. I imagine that with another partner, saying (for a partner transfer process) to begin with, then not answering calls, and secondly, the process we were carrying out asked for fingerprints, my father did not get his fingerprints, curious thing, why at the window if they passed, just He tried it 2 times to see if his prints would pass, and he tells me mmm you can't wait 2 weeks and come back to see if his tracks are recovered, or like another bank, super rude and arrogant, postscript does not fit that tone of tint color

Can I enter the Tlaquepaque branch with children? I am going to request a debit card

It is an ordinary bank like everyone else. As it is located in the heart of Tlaquepaque, it is always very crowded. Appropriate and safe sanitary measures

Very similar to the rest of the branches of the same multiple banking chain. The attention is reasonable. Sometimes the wait is longer than expected, presumably due to the pandemic. The facilities are adequate and the location as well. Easy access. Greetings.

The executive Jauregui attended me in parts, it took too long and while she asked for my personal data she also grabbed her cell phone and texted, it was suggested not to use it since my personal data was exposed, but she explained that she could not stop doing it because it was covering to her boss and she was reporting things to her, she made me the contract but did not give me the impression of said agreement, she sent me with another colleague to help me activate it (the very efficient entrance colleague) being that she could do it, I had to go back to her so that she could give me my written contract and detect that there was badly written information, I asked her to modify and she did not have a registered beneficiary either, I had to ask her to register my beneficiary and at the time of signing again it was wrong In writing, he deduced that it was my daughter and so he put it, the name did not corroborate it so he wrote it as she thought it would be fine, again she was asked to modify data. When I suggested that she complete her work, she told me that yes, that she was not refusing to give me the services, that she was the one who worked there and that she knew how things were. If she knows, why doesn't she give full filling right out of the box? I had to tell him what else he had to do to make the information complete. Poor people who flatly do not know and must go around these inconveniences. If the motto was "if the client asks for it, it is granted, if he doesn't ask for it, it stays that way" When I use my cell phone, inside his office, there he asked me not to use it. That she could because it was a cell phone from the same bank. So be careful to request everything at once and not double-check for these errors. While it is annoying to go to the bank, she did more.

Talking and nothing else, we've all been waiting for more than an hour... Inefficient, because they hire staff like that...

Terrible attention from executives, very slow, people pass before without number, just like everywhere. Terrible attention ???????

lousy attention from the executives I saw two unemployed women talking and one putting on makeup. I went to open an account for my mom, but they told me that you couldn't if you didn't take out insurance, I wasn't interested in the insurance, so I went to the director named Natalia, and also that if you didn't take out insurance you couldn't open it. bill , no empathy from her and the executive, I already forced myself to want me to accept something that I didn't. In the end, I went to another branch with good attention, they opened my account without having to force me to buy insurance.