Banco BBVA - 44130 Guadalajara

3/5 based on 8 reviews

Contact Banco BBVA


C. Manuel López Cotilla 2160, Arcos Vallarta, 44130 Guadalajara, Jal., Mexico
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Paulo cervantes on Google

pesimo servicio llevo 1 hora tratando de hablar con un ejecutivo y nada que responden un asco de atencion y si vas directo a la sucursal peor la cosa muchas cajas si pero nunca estan todos tiempo de espera para realizar un simple deposito casi hora y media muy mal servicio
Terrible service I've been trying to talk to an executive for 1 hour and nothing that they respond disgustingly of attention and if you go directly to the branch, it's worse, many boxes, but they are never all waiting time to make a simple deposit, almost an hour and a half, very bad service
M
Mari Trini Victoria Bermudez on Google

Mal manejo en la atención a clientes empresariales... No les gusta atender los trámites tardados y numerosos. Muy mal.
Mismanagement of business customer service ... They do not like to attend to long and numerous procedures. Very bad.
R
Rodrigo Rea on Google

Horrible el trato, cajera despota, no me queria dar informacion de mi credito con escusas, como "no me lo aroja el sistema", y cuando le explique que en otra sucursal bien me lo apuntaron en las hojas de pagos, sale con estupideces como "es que se actualizo el sistema y ya no se ve", evitense penas y mejor vayan a otra sucursal que aqui solo perderan su tiempo, ahi no les interesa brindar servicio y salen con cualquier cosa para denegartelo.
The deal is horrible, the cashier despises, she did not want to give me information about my credit with excuses, such as "the system does not jeopardize it", and when I explained that in another branch they pointed it out to me in the pay sheets, it comes out with stupid things like "It is that the system was updated and it is no longer seen", avoid penalties and better go to another branch that here you will only waste your time, there they are not interested in providing service and they leave with anything to deny it.
C
Cesar lino on Google

El peor de todos en cuanto a atención al cliente, se hacen bolas y no dan prioridad a los clientes preferentes lastima !
Worst of all when it comes to customer service, they get screwed up and don't give priority to preferred customers too bad!
J
Jonathan Ramos on Google

Estuve 1 hora y media espera que me atendieran los ejecutivos. Mejor me fui. No tiene sentido que tengan un sistema de tickets si no lo van a respetar y solo van a pasar a los que estén pegados a su escritorio.
I was 1 hour and a half waiting for the executives to attend. I better left. It makes no sense that they have a ticket system if they are not going to respect it and will only pass to those who are attached to their desk.
G
Gilberto Lopez on Google

Sucursal limpia y ambiente fresco, creo que es para cuándo vas con ejecutivo ya que no suelen respetar los turnos, al parecer ellos ven que puede salir más rápido así allas llegado primero, claro si no fuera por las lindas señoritas que se dan vuelta cada 5 minutos seria largo. Quise hablar lo mejor de ellos y resulta que se quedan sin sistema faltando 15 minutos para cerrar mala fortuna, lamentablemente había gente esperando desde que habrieron, pero por todo lo demás, Cajeros automáticos, cajeros internos. Buen servicio y calidad
Clean branch and fresh atmosphere, I think it is for when you go with the executive since they do not usually respect shifts, apparently they see that they can leave faster so they arrived first, of course if it were not for the pretty ladies who turn every 5 minutes would be long. I wanted to speak the best of them and it turns out that they run out of system with 15 minutes left to close bad luck, unfortunately there were people waiting since they came, but for everything else, ATMs, internal ATMs. Good service and quality
J
Jose Marcos Ríos Jiménez on Google

Sucursal super limpia , excelente se limpieza
Super clean branch, excellent cleaning
D
David Amezcua on Google

Muy lentos, pocos ejecutivos, tiempo de espera promedio (según la de recepción) es de 1 hora 50 minutos ?
Very slow, few executives, average waiting time (depending on the reception) is 1 hour 50 minutes ?

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