Banco BBVA - 90500 Huamantla

3.1/5 based on 8 reviews

Contact Banco BBVA


C. Juarez Nte. 108, Centro, 90500 Huamantla, Tlax., Mexico
R
Ricardo Reyes on Google

Rápido en horarios
Fast on schedules
j
jahaziel lopez on Google

Esta es una de las sucursales con un servicio deplorable y atención a cliente de lo peor, la fila para hacer un depósito te tardan una hora pides orientación y sólo te ignoran
This is one of the branches with a deplorable service and customer service of the worst, the line to make a deposit takes an hour you ask for guidance and they just ignore you
A
Ana Laura Herrera on Google

La atención de los asesores y el sistema son deplorables ya que aunque hay 4 asesores no todas están abiertas y no respetan los turnos dan favoritismos a conocidos .
The attention of the advisors and the system are deplorable because although there are 4 advisors, not all are open and do not respect the turns of favoritism to acquaintances.
F
Fermin Islas on Google

A mi me han atendido muy bien, tanto en área de cajas como en la gerencia y los ejecutivos, gracias por su atención
They have treated me very well, both in the cashier area and in management and executives, thanks for your attention
T
Tere Barredo on Google

Excelente atención al cliente
Excellent customer service
L
Leonardo Lara Pérez on Google

Pésima atención para los clientes, solo dos empleados (los que reciben a las personas en la entrada) atienden como debe de ser, los demás dejan mucho que desear.
Terrible customer service, only two employees (those who receive people at the entrance) serve as they should be, the others leave much to be desired.
J
JORGE ESCOBAR GUTIERREZ on Google

Pésimo servicio en la atención al cliente, no es la primera vez que quiero hacer un trámite y tardan horas el día de hoy acudí y me tocaba 20 num atrás, pasaron hora y media y nunca me pidieron atender
Terrible customer service, it is not the first time I want to do a procedure and it takes hours today I went and it was 20 num ago, an hour and a half passed and they never asked me to attend
L
Laura Olivares on Google

En verdad que el servicio al cliente es lamentable, el día de hoy se hizo un deposito a ventanilla en el cual la Cajera se equivoco, esta bien, a cualquiera nos pasa, lo que es vergonzoso es la conducta de la persona encargada de cajas, de Nerik Flores Vazquez, que aún sabiendo que es su error de manera despectiva y prepotente quiere que le escribamos la referencia cuando ya se le presento impresa, que me siente, y es mi derecho estar en ventanilla y se negó a hacer el tramite hasta que me sentará, adicional le solicitamos su nombre y se negó que porque no quería y no me lo iba a dar, en verdad espero que trabajen en el tacto, a Clientes, y capacitar al personal con el servicio al cliente, que no porque seamos personas de pueblo, nos quieran tratar como quieran.
In truth, the customer service is unfortunate, today a deposit was made at the window in which the Cashier made a mistake, it's fine, it happens to anyone, what is embarrassing is the behavior of the person in charge of cashiers, of Nerik Flores Vazquez, who even knowing that it is his mistake in a contemptuous and arrogant manner wants us to write the reference to him when it has already been printed, that he sit me down, and it is my right to be at the window and he refused to do the paperwork until he will sit me down, additionally we asked him for his name and he refused because he did not want to and he was not going to give it to me, I really hope that they work in touch, with Clients, and train the staff with customer service, not because we are people people, they want to treat us as they want.

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