Banco BBVA - 09360 Ciudad de México
2.5/5
★
based on 8 reviews
Contact Banco BBVA
| Address : | Ermita Iztapalapa 2955, 2da Amp San Miguel, Iztapalapa, 09360 Ciudad de México, CDMX, Mexico |
| Phone : | 📞 + |
| Website : | https://www.bbva.mx/personas/productos/tarjetas-de-credito/solicitar-tarjeta-de-credito.html%3Fcid%3Dref:gen:ggl:mx-pubicaciones_google_maps-tarjetas-tarjetas_credito:om-ss-per::::::::google_maps:: |
| Categories : | |
| City : | CDMX |
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Luz Vega on Google
★ ★ ★ ★ ★ |
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Angel Monreal on Google
★ ★ ★ ★ ★ No hay banco
 No bank
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Monse Martinez on Google
★ ★ ★ ★ ★ Es mentira que cierran a las 18
It's a lie that they close at 18
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edoardo barajas on Google
★ ★ ★ ★ ★ Buen servicio personal amable
Good friendly personal service
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Luis Manzo on Google
★ ★ ★ ★ ★ No hay nada no existe o esta mal la ubicacion
There is nothing does not exist or the location is wrong
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Gillian Michelle on Google
★ ★ ★ ★ ★ Borraron mi review
Pésimo servicio. Esperé más de hora y media por un trámite de 5 minutos. No hay seguridad ni dentro ni fuera del lugar. Una persona se puso a llamar y no hicieron nada.
No respetan turno y no están capacitados para resolver dudas
They deleted my review
Terrible service. I waited more than an hour and a half for a 5 minute procedure. There is no security inside or outside the place. One person called and they did nothing.
They do not respect turn and are not trained to solve doubts
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Daniel Gualito on Google
★ ★ ★ ★ ★ Ineficiente el servicio que ofrecen en esta sucursal, hablando de los ejecutivos, ví muy rápido el servicio en ventanilla, en cambio saltaban a las personas que estábamos formados por conocidos o familiares, lo comento por qué al final se despedían de otro ejecutivo, fueron dos horas las que estuvimos formados, me pidieron activar mi tarjeta para volver a pasar con el ejecutivo y el de la puerta me dijo que ya eran las 4 que regresará al otro día, aún coméntale esto.
The service they offer in this branch is inefficient, speaking of the executives, I saw the service at the window very quickly, instead they jumped at the people who were made up of acquaintances or relatives, I comment on why in the end they said goodbye to another executive, there were two hours that we were trained, they asked me to activate my card to go back to the executive and the one at the door told me that it was already 4 o'clock that he will return the next day, still tell him about this.
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Eduardo Gomez on Google
★ ★ ★ ★ ★ Les doy una estrella porque de plano no hay cero. En esta sucursal se tardan mucho mucho mucho tiempo en atenderte y eso que soy cliente. Fui a tramitar una TDC y no atendían, de hecho hasta noté que pasaban a personas que habían llegado después que yo.
Curiosamente cuando ya me quería ir y solicité mis credenciales mágicamente ya me hicieron pasar. Ineptos.
Para acabarla, cuando hice el trámite y en la app también y fui a recoger la tarjeta a otra sucursal más cercana resulta que no podía ir a otra que no fuera esta. En la otra sucursal me propusieron iniciar una nueva solicitud pero la ejecutiva de aquí de esta sucursal de nombre Marlene no quería ayudarme a cancelar, inclusive gente del banco de la otra sucursal donde fui le estuvieron insistiendo para que aceptara cancelar...es increíble!!
Jamás volvería aquí, en verdad BBVA es buen banco pero por sucursales como esta la gente se va.
I give them one star because there is absolutely no zero. In this branch they take a long long long time to serve you and I am a customer. I went to process a TDC and they did not answer, in fact I even noticed that they passed people who had arrived after me.
Curiously, when I wanted to leave and asked for my credentials, they magically let me in. Inept.
To finish it off, when I did the procedure and in the app as well and went to pick up the card at another nearby branch, it turned out that I couldn't go to another one other than this one. At the other branch, they suggested I start a new request, but the executive here at this branch named Marlene did not want to help me cancel, even people from the bank at the other branch where I went were insisting that she agree to cancel...it's incredible! !
I would never come back here, BBVA is really a good bank, but it's because of branches like this that people leave.
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