Banco BBVA - entre Ramon Corona Y Camino Real A Colima
2.1/5
★
based on 8 reviews
Contact Banco BBVA
| Address : | Guadalajara Jal MX, Av. Adolfo López Mateos Sur 4115, entre Ramon Corona Y Camino Real A Colima, 45603 Los Gavilanes, Mexico |
| Phone : | 📞 + |
| Postal code : | 45603 |
| Website : | https://www.bbva.mx/personas/productos/tarjetas-de-credito/solicitar-tarjeta-de-credito.html%3Fcid%3Dref:gen:ggl:mx-pubicaciones_google_maps-tarjetas-tarjetas_credito:om-ss-per::::::::google_maps: |
| Categories : | |
| City : | Los Gavilanes |
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Alejandro Vidaurri on Google
★ ★ ★ ★ ★ Sucursal generalmente vacía y de rápida atención! :) Lo único malo seria que solo tiene dos cajeros normales y una multi caja!
 Branch generally empty and quick service! :) The only bad thing would be that it only has two normal ATMs and a multi box!
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Javier Hernandez on Google
★ ★ ★ ★ ★ Horrible banco, el personal no sabe atenderte, se la pasa en su teléfono, no tiene control en los turnos y ni siquiera puedes pasar al cajero sin tener 1 millón de problemas, por favor vaya a otra sucursal o de plano cámbiense de banco a uno que no falle cada semana. Porfavor capaciten al personal cuando menos.
Horrible bank, the staff does not know how to assist you, they pass it on their phone, they have no control in shifts and you cannot even go to the ATM without having a million problems, please go to another branch or change bank to one do not fail every week. Please train staff at least.
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Juan Carlos García on Google
★ ★ ★ ★ ★ Invierten millones en abrir cada sucursal y resulta que en ésta solo hay una practicaja, entonces una sola persona que lleve muchos movimientos o que no la sepa usar y ya hay fila de media hora. Por otro lado, el cajero automático regular tardó más de 5 minutos en decirme que no tenía billetes suficientes para darme dinero, pero yo esperé porque pensé que no me lo iba a entregar a pesar de haber registrado el retiro como suele suceder. Una vez más evidenciado el pésimo servicio de BBVA en México. Ya urge que mejoren sus servicios, especialmente los digitales, que también es común que fallen diariamente, si no es en una cosa, en otra.
They invest millions in opening each branch and it turns out that there is only one practice in this one, so a single person who takes many movements or who does not know how to use it and there is already a half-hour queue. On the other hand, the regular ATM took more than 5 minutes to tell me that it did not have enough bills to give me money, but I waited because I thought that it was not going to give it to me despite having registered the withdrawal as it usually happens. Once again, BBVA's terrible service in Mexico is evidenced. It is already urgent that they improve their services, especially digital ones, which is also common for them to fail daily, if not in one thing, in another.
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Jesus Leonardo Bravo Lopez on Google
★ ★ ★ ★ ★ Simplemente no vayan aqui. He ido a decenas de BBVA y este simplemente es el peor. Dos veces he venido a hacer tramites que despues al ir a otra sucursal me dicen que dejaron inconclusos. Nunca hay filas, pero no hay porque tardan horrores. Llegue con ninguna persona frente a mi y se tardaron una hora y media en atenderme, porque pasaron 4 personas adelante de mi porque ellas iban a contratar tarjetas o creditos. Al final no me pudieron atender porque "despues de las 3 ya no pueden hacer movimientos". Al intentar hablar con el director resulta que no hay, y que nadie puede ayudarme. De verdad, evitense la visita. No se vale que no cuiden a sus clientes
Just don't go here. I have been to dozens of BBVAs and this is simply the worst. Twice I have come to do paperwork that later, when I went to another branch, they told me that they left unfinished. There are never lines, but there are not because they take horrors. I arrived with no person in front of me and it took an hour and a half to attend me, because 4 people passed in front of me because they were going to hire cards or credits. In the end they could not attend to me because "after 3 they can no longer make movements". When I try to talk to the director, it turns out that there is none, and that no one can help me. Really, avoid the visit. It is not worth not taking care of their customers
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Karina Gallegos on Google
★ ★ ★ ★ ★ Pésimo servico, si pueden buscar otra sucursal o de plano otro banco mejor, son totalmente ineptos en cuestion de altas de cuentas, dejan los procesos a medias, tienes que dar varias vueltas para lo mismo porquen no hacen su trabajo. 2 meses para abrir una cuenta y sigue "Pendiente" porque el inepto de su ejecutivo no sube lo necesarios, CAPACITENLOS o mejor eliminen a ejectuvos para eso y nada son lo mismo. empleados desarreglados, directora nunca esta, asco de servicio.
Terrible service, if they can look for another branch or another better bank, they are totally inept in terms of account registration, they leave the processes halfway through, you have to go around for the same thing because they don't do their job. 2 months to open an account and it is still "Pending" because the inept of your executive does not upload what is necessary, TRAIN THEM or better eliminate executives for that and nothing is the same. unkempt employees, director is never there, disgust of service.
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Agnes Matt on Google
★ ★ ★ ★ ★ Pésima atención de la ejecutiva Gema, cuando llegue solo había esperando una persona y después de una hora de espera cuando era mi turno salio a decirme que no podía atenderme porque se le junto la gente que le externara mis dudas frente a todos los que estaban esperando, porque no podía atenderme, espere una hora para que me dedicarán 5 min en resolver unas dudas y no me atendieron me hicieron esperar estando embarazada. Pésimo servicio! No acudan a esta sucursal.
Terrible attention from the executive Gema, when I arrived there was only one person waiting and after an hour of waiting when it was my turn he came out to tell me that he could not attend me because he was joined by the people who expressed my doubts in front of all those who were waiting Because she couldn't attend to me, I waited an hour so that they will dedicate 5 min to answering questions and they did not take care of me, they made me wait while pregnant. Terrible service! Do not go to this branch.
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Aurora AmorPorElMaquillaje (AuroraMakeup) on Google
★ ★ ★ ★ ★ La peor sucursal de BBVA , se venció mi tarjeta y fui a sacar de mi cuenta directamente de caja y me negaron el retiro . Me pasaron con atención a clientes y mandaron a autorización la reposición de tarjeta ( que porque tarda una hora ) y bloquearon mi cuenta. Felicidades son los peores.
The worst branch of BBVA, my card expired and I went to withdraw from my account directly from the cash register and they denied me the withdrawal. They gave me customer service and sent for authorization to replace the card (which because it takes an hour) and they blocked my account. Congratulations are the worst.
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Brenda del Carmen Mejía Jiménez on Google
★ ★ ★ ★ ★ Efectivamente, no les gusta atender a las 3:00 p.m. (en específico la srita. Gema) Nunca contestan los teléfonos y todo quieren que el cuentahabiente haga por linea BBVA, ellos no quieren mover un solo dedo para ayudarte aún cuando de la línea hay orden de que te ayuden a resolver el problema
Indeed, they do not like to attend at 3:00 p.m. (Ms. Gema specifically) They never answer the phones and they want the account holder to do everything on the BBVA line, they don't want to lift a single finger to help you even when the line is ordered to help you solve the problem
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