Banco BBVA - 76110 Santiago de Querétaro
4/5
★
based on 8 reviews
Contact Banco BBVA
| Address : | Calle Paseo de las Peñas 120 Fracc, Cosmos, 76110 Santiago de Querétaro, Qro., Mexico |
| Phone : | 📞 + |
| Website : | https://www.bbva.mx/personas/productos/tarjetas-de-credito/solicitar-tarjeta-de-credito.html%3Fcid%3Dref:gen:ggl:mx-pubicaciones_google_maps-tarjetas-tarjetas_credito:om-ss-per::::::::google_maps:: |
| Categories : | |
| City : | Qro. |
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Juan Antonio Zanella Gonzalez on Google
★ ★ ★ ★ ★ Este banco tiene varios cajeros automáticos, y dentro del horario de trabajo, tiene edecanes qué te auxilian en tus movimientos con su app y te dan tickets para que te atiendan en las cajas y los asesores, excelente servicio, pero hay demasiada gente y algunas veces tienes que esperar hasta 45 minutos para que te atiendan los asesores.
 This bank has several ATMs, and within working hours, it has hostesses who help you in your movements with their app and give you tickets to attend you at the cashiers and advisors, excellent service, but there are too many people and sometimes you have to wait up to 45 minutes for the advisors to attend you.
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Eduardo Sanchez on Google
★ ★ ★ ★ ★ Pesimo servicio 2 hrs formado esperando mi turno, entiendo que den preferencia a gente que tiene cuenta y tarjeta pero que tambien respeten el tiempo de las personas, los de tarjeta pasaron a mas de 20 y yo esperando, necesitan mejorar bastante su atencion al cliente, lastima que no puedo dar menos de 1 estrella
Terrible service 2 hours formed waiting for my turn, I understand that they give preference to people who have an account and card but also respect people's time, those with a card passed more than 20 and I was waiting, they need to improve their customer service a lot, too bad I can't give less than 1 star
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PSIC.VIRGINIA-GUTIERREZ-LOPEZ on Google
★ ★ ★ ★ ★ Es uno de los mejores bancos. Atención rápida y la seguridad es buena.
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Aline Villegas on Google
★ ★ ★ ★ ★ Excelente atención en sábado, servicio rápido y poca gente
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NANCY NEGRETE on Google
★ ★ ★ ★ ★ No atiende adecuadamente, todo lo quieren agregar desde la app, no toman en cuenta que si fuera fácil no iríamos al banco.
Más de 1 hr esperando y para que solo me dijera "todo desde la app"
Pésimo servicio, le dan preferencia a los tramites cortos creo que TODOS tenemos cosas que hacer en el día, no sólo ellos esperaba una mejor respuesta
No deberían ser dependientes de una aplicación, si no tuvieran eso ¿no sabrían atender o que? Solo saben decir eso "desde la app"
Mejoren su personal por favor
They do not attend properly, they want to add everything from the app, they do not take into account that if it were easy we would not go to the bank.
More than 1 hr waiting and for him to just tell me "everything from the app"
Terrible service, they give preference to short procedures I think we ALL have things to do during the day, not only did they expect a better response
They should not be dependent on an application, if they did not have that, they would not know how to attend or what? They only know how to say that "from the app"
Improve your staff please
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el Marciano on Google
★ ★ ★ ★ ★ MUY.PERO MUY MALA IMAGEN .FRANELEROS COBRAN POR ESTACIONAMIENTO Y SI NO LES DAN TE AVIENTAN PEDOS. Muy mala reputacion para esta sucursal. Y lo mas peligroso. Es que se atraviesan .por favor directivos. Vengan a eliminar la muy grosera y forma de tratar.los clientes. Corran a los franeleros
VERY, BUT VERY BAD IMAGE. FRANELEROS CHARGE FOR PARKING AND IF YOU DON'T GIVE THEM THEY FART YOU. Very bad reputation for this branch. And the most dangerous. It is that they cross. Please managers. Come remove the very rude and way of treating customers. Run to the flannels
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Guillermo Mendoza on Google
★ ★ ★ ★ ★ No se dejen engañar. Deben permitir pasar a pagar a caja y sellar recibos. No estás obligado a usar la practicaja. A mí no me dejaron pagar en caja, llame a oficinas centrales y se generó un reporte de mal servicio.
Do not be fooled. They must allow you to go to the cash register and stamp receipts. You are not required to use the practicum. They did not let me pay at the till, I called the central offices and a bad service report was generated.
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Ebructo Ventas on Google
★ ★ ★ ★ ★ El peor Bancomer de la ciudad, te atienden de mala gana, hay tiempos de espera de 40 a 50 minutos, solo funciona una caja, increíble... El gerente tiene un pésimo liderazgo. Urge poner personas competentes.
The worst Bancomer in the city, they serve you reluctantly, there are waiting times of 40 to 50 minutes, only one box works, incredible... The manager has terrible leadership. It is urgent to put competent people.
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