Bancomer - 09820 Ciudad de México

2.7/5 based on 8 reviews

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Av. Tlahuac 195, Santa Isabel Industrial, Iztapalapa, 09820 Ciudad de México, CDMX, Mexico
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Karla Guillén on Google

La atención es buena, como en todo banco tienes que esperar y hacer fila, pero nunca he esperado más de 30 minutos.
The service is good, as in any bank you have to wait and queue, but I have never waited more than 30 minutes.
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David Isaí Pérez Ponce de León on Google

Buenas tardes uso mi mamá la practi caja y se quedó con $1000.00 y es la hora en que no se los devuelven. Que mal!
Good afternoon, my mother used the box and she kept $ 1000.00 and it is the time that they do not return it. That bad!
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gloria montiel on Google

No me gusto la atención, prácticamente me dijeron que sino tenía su tarjeta no podía solicitar que me dieran cambio, al parecer era el supervisor, tal cual dijo: para que te sigamos apoyando con cambio cambiate a nuestro banco, aparte de que se tardaron mucho.
I did not like the attention, they practically told me that if I did not have their card I could not request that they give me change, apparently it was the supervisor, as he said: so that we continue supporting you with change switch to our bank, apart from that they took a long time .
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Jesús Martínez on Google

Hola, está sucursal,el servicio de sus ventanillas, o de las personas que atienden son lentos y pierdes mucho tiempo,necesitan ser más ágiles en su servicio, porque es una sucursal muy concurrente, por la necesidad de los negocios y comercios a su alrededor, gracias.
Hello, this branch, the service of your windows, or of the people who attend are slow and you waste a lot of time, they need to be more agile in their service, because it is a very concurrent branch, due to the needs of the businesses and shops around them , thanks.
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Mayelli Lima acosta on Google

Hola,en esta sucursal son super lentos,estuve esperando más de 2 horas y no pudieron ayudarme a con un problema de mi banca móvil me dijeron que regresará al otro día pésimo servicio. Están pocos capacitados no pudieron solucionarme nada hace dos años se comió un cheque la practicaja y jamás me dieron una solución más que vueltas y vueltas para nada.
Hello, in this branch they are super slow, I was waiting more than 2 hours and they could not help me with a problem with my mobile banking they told me that they will return the next day, terrible service. Few trained people could not solve anything for me. Two years ago the practice ate a check and they never gave me a solution other than round and round for nothing.
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Julio Eduardo Martinez López on Google

Problemas de atención en ventanillas y me dieron menos cantidad de la que retiré, el cajero ventanilla 2
Customer service problems at the windows and they gave me less amount than I withdrew, the teller window 2
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Pilar Robledo on Google

Pésima atención de la directora...!!! No pudo resolver los problema que requeria respecto a su servicio de tarjetas Muy grosera ... Respondiendo en un tono muy alto y comentando que no podía atenderme Confío en que BBVA tome encuentra el trato hacia los que somos clientes. Pésima sucursal... No la recomiendo para nada. La persona que ostenta el cargo de 'directora" se llama Patricia de los Santos
Terrible attention from the director ... !!! He could not solve the problems he required regarding his card service Very rude ... Responding in a very high tone and commenting that she could not attend to me I trust that BBVA will find the treatment for those of us who are clients. Terrible branch ... I do not recommend it at all. The person who holds the position of 'director' is called Patricia de los Santos
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Jessica Hernández on Google

Pésima sucursal, son unos rateros. Han sido diversas irregularidades que he detectado en esta sucursal, en una ocasión asistí para contratar una póliza de seguro y al momento de necesitar asistencia vial resulta que los ineptos me habían dado de alta con un seguro con servicios inferiores a los que había contratado. En la última ocasión al querer realizar un depósito una de las empleadas se quedo el dinero. De verdad es preferible gastar más tiempo lleno a otra sucursal donde si hagan bien su trabajo y no hacer corajes por ineptos con poca ética laboral y cero aptitudes en la atención al cliente.
Terrible branch, they are thieves. There have been various irregularities that I have detected in this branch, on one occasion I attended to contract an insurance policy and when I needed road assistance it turns out that the inept had discharged me with an insurance with lower services than those I had contracted. On the last occasion when wanting to make a deposit, one of the employees kept the money. It is really preferable to spend more time full to another branch where they do their job well and do not get angry for inept people with little work ethic and zero skills in customer service.

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