Banorte - 11000 Ciudad de México
2.2/5
★
based on 8 reviews
Contact Banorte
Address : | Avenida Prado Norte 114, Lomas - Virreyes, Lomas de Chapultepec, Miguel Hidalgo, 11000 Ciudad de México, CDMX, Mexico |
Website : | https://www.banorte.com/ |
Categories : |
Bank
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City : | CDMX |
![Avenida Prado Norte 114, Lomas - Virreyes, Lomas de Chapultepec, Miguel Hidalgo, 11000 Ciudad de México, CDMX, Mexico](https://gstatic.yellowsite.net/gpictures/900x600/8277/MXwtNVhTTXMyUlhwSC1NR08tblQyUERnJnlhdz0yMzQuNTcwODl8eWVsbG93c2l0ZXNteC5jb21fMA.jpg)
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Leonel Mendoza on Google
★ ★ ★ ★ ★ Pésimo servicio, no hay cajeros y los que estan no estan capacitados para dar un buen servicio, Muy mal..
Terrible service, there are no ATMs and those who are not trained to give a good service, Very bad ..
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luis kai on Google
★ ★ ★ ★ ★ Muy mal servicio a clientes fuera del pais, estuve llamando durante tres dias por un problema referente a mi tarjeta de debito y no hubo respuesta. Cuando la hubo no existía la solución y su respuesta fue "No podemos ayudarte por que no existe solución"
Very bad customer service outside the country, I was calling for three days for a problem regarding my debit card and there was no response. When there was, there was no solution and his answer was "We cannot help you because there is no solution"
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Edgar Ronaldo on Google
★ ★ ★ ★ ★ Si vas ve con muchísimo tiempo, cada que vengo tardo de 40 a 50 minutos, los cajeros no están bien capacitados tardan demasiado y solo hay 2 disponibles, es un pésimo servicio
If you go with a lot of time, each time I'm late from 40 to 50 minutes, the cashiers are not well trained take too long and there are only 2 available, it is a terrible service
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Chubi V on Google
★ ★ ★ ★ ★ Del asco el servicio de Banorte y de esa sucursal,se pierde muchísisimo tiempo,no se merecen ni media estrella, para hacer un depósito tardar más de una hora esperando por no ser cliente,una mentada para quienes hacen su logística tan chafa!!!!
From the disgust of the Banorte service and that branch, a lot of time is wasted, they do not deserve a half star, to make a deposit take more than an hour waiting for not being a customer, a mentoring for those who make their logistics so flat !!! !
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Rene Reyes on Google
★ ★ ★ ★ ★ Muy mala atención, el personal no tiene actitud de servir, fui a solicitar una reposición de tarjeta, pero como la cuenta la abrí en Monterrey, argumentan no poderme dar mi reposición por que no autorizo la sucursal origen, no puedo creer que en estos tiempos tan globalizados y con acceso inmediato vía una red o internet, sean tan poco creativos para dar un servicio tan simple, lo único que me queda es cerrar mi cuenta. Espero este mensaje lo vea un Directivo de Banorte y haga algo diferente.
Very bad attention, the staff does not have an attitude of service, I went to request a card replacement, but since I opened the account in Monterrey, they argue that they cannot give me my replacement because I do not authorize the origin branch, I cannot believe that in these times so globalized and with immediate access via a network or the internet, they are so uncreative to provide such a simple service, the only thing left for me is to close my account. I hope this message is seen by a Banorte Executive and do something different.
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Lynzher John on Google
★ ★ ★ ★ ★ Pésima atención el personal de ejecutivos se tardan para atender creo no están capacitados para ser lo que dicen ser, se andan preguntando uno a otro y se la agarran platicando, para hacer un trámite se tardan 1 hora, pesima la atención de la ejecutiva 5 es de la gente peor que te puede atender y la gerencia ni sus luces. Resuelvan este problema y pongan gente capacitada y no flojos que no sirven para nada.
Terrible attention the executive staff take time to attend I think they are not trained to be what they say they are, they go around asking one another and they catch her talking, to do a procedure they take 1 hour, the attention of the executive is terrible. of the worst people who can serve you and the management or their lights. Solve this problem and put trained people and not lazy people who are useless.
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Fer Acevedo on Google
★ ★ ★ ★ ★ Hemos ido 3 días y ni siquiera no han atendido en tooodo el tiempo que esperamos.
Fuimos a otras sucursales y nos negaron el servicio porque supuestamente su sistema no reconoce la identidad.
Pésimo
No se merecen ni una estrella
We have gone 3 days and have not even attended in too long the time we expect.
We went to other branches and they denied us the service because their system supposedly does not recognize identity.
Appalling
They don't deserve a star
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Enrique Rodriguez on Google
★ ★ ★ ★ ★ Fui cliente de IXE y por desgracia, y sin consultarme, acabe siendo asignado a esta sucursal de Banorte donde recientemente tuve que ir. En la entrada claramente establece que el estacionamiento es exclusivo para clientes por lo que hice uso del mismo. Después de tener que esperar 25 minutos a que apareciera la persona encargada de entregarme mis chequeras trate de salir y me encontré que un automovil obstruía mi salida. Solicite localizaran al dueño y después de 45 minutos finalmente me confesaron que era el auto del director de Banorte de Palmas un tal Alejandro Neri quien no dejo las llaves y que ya se habían comunicado con el para que lo moviera. Una hora y media después (a las 14:55 horas) solicite hablar con el director (Joaquin Garcia) quien no me pudo atender por que estaba tomando su lunch. Para ese entonces yo había perdido una comida de negocios. Luego se apareció para decirme cinicamente que entendía mi molestia y que estaba de mi lado pero que no localizaban al Sr. Neri. La platica se torno agresiva por lo que envío a que localizaran a al Sr. Neri y en 15 minutos llegaron con las llaves para mover el auto.
En conclusión, la filosofía de esta sucursal es que son más importantes y van primero el director, sus empleados y cuates de la empresa y el cliente que se friegue.
Pobre futuro le espera al disque "Banco más grande de México".
I was an IXE client and unfortunately, and without consulting me, I ended up being assigned to this Banorte branch where I recently had to go. In the entry clearly states that the parking is exclusive for customers so I made use of it. After having to wait 25 minutes for the person in charge of giving me my checkbooks to appear, I tried to leave and I found that a car obstructed my exit. Request to locate the owner and after 45 minutes they finally confessed that it was the car of the director of Banorte de Palmas, a certain Alejandro Neri who did not leave the keys and who had already communicated with him to move him. An hour and a half later (at 2:55 p.m.) I asked to speak with the director (Joaquin Garcia) who could not attend me because he was taking his lunch. By then I had lost a business lunch. Then he appeared to tell me cynically that he understood my annoyance and that he was on my side but that they were not locating Mr. Neri. The talk turned aggressive, so I sent them to locate Mr. Neri and in 15 minutes they arrived with the keys to move the car.
In conclusion, the philosophy of this branch is that they are more important and go first to the director, his employees and company buddies and the client to be scrubbed.
Poor future awaits the disque "largest bank in Mexico."
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