Banorte Anahuac - 11440 Ciudad de México

Hello they do not answer calls from the phone what they have here in the image I needed to communicate with the branch

A good row when it is fortnight is not a very good option

Terrible service, zero criteria on the part of their staff, you have to rob them almost almost for our money, bad attitude of their staff, terrible experience

If you want to go with an advisor, it takes you hours to assist you and even worse if it is a fortnight.

A bank like any other with no parking option and usually has one or two ATMs so there will always be a line in terms of ATM only there is one and usually does not work or has no money or plan to visit this at night since the surrounding area is conflictive.

Bad experience, I went to the window to withdraw fractional money and they sent me to train the cashier, I argued that the cashier does not give coins and required the money with coins to be for settlement payment, the answer continued to be NO because it is only withdrawn at the cashier window. 5,000 and up. My questions are, which bank denies you to withdraw your fractional money? Which bank tells you that the minimum amount to withdraw at the window is 5 and up? Banorte ATMs offer 300 or more. If a person wanted to withdraw $ 200.00, would they also be denied the service because it is a bank that only withdraws 5,000 or more? Whoever is the person in charge of verifying this branch, support us customers to provide us with a good service, no bank had ever refused me to withdraw fractional money, it is a bank and it is my money, they cannot deny me access to it, nor give me answers Get trained at the cashier and withdraw only the amount that you get in bills.

Terrible customer service. The counter staff are very rude and do not wear masks. They do not allow you to count your money, which is right and if you do not leave quickly, people start to pass you, regardless of social distancing.