Banorte - 54000 Tlalnepantla de Baz
2.8/5
★
based on 8 reviews
Contact Banorte
| Address : | Av Sor Juana Inés de La Cruz 334, San Lorenzo, 54000 Tlalnepantla de Baz, Méx., Mexico |
| Phone : | 📞 + |
| Website : | http://www.banorte.com/ |
| Categories : | |
| City : | Méx. |
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Fernanda Garduño Luque on Google
★ ★ ★ ★ ★ No entiendo como en la página dice que abren 8:30 cuando abren hasta que su gana se les da, pero no sean las 4:00 por que bye ni un minuto más
 I do not understand how the page says that they open 8:30 when they open until their win is given, but it is not 4:00 because bye not a minute more
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Lidia Yerena on Google
★ ★ ★ ★ ★ El servicio es pésimo. Los ejecutivos son déspotas y groseros, te avientan tu IFE. Siempre están platicando y te atienden hasta que quieren.
The service is appalling. Executives are despots and rude, they fan your IFE. They are always talking and they take care of you until they want to.
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Rosa Maria Rodriguez on Google
★ ★ ★ ★ ★ Lugar muy peligroso, el domingo 12 de enero me despojaron a la fuerza de mi tarjeta de débito a las 4:35 pm, y al oponerme me la devolvió pero, me devolvió una tarjeta que no era la mía, me robaron en menos de 10 minutos el saldo que tenia, es un hombre alto y robusto, llego en un auto gris, tengan cuidado!!! no vayan a ese cajero.
Very dangerous place, on Sunday, January 12, they forcibly deprived me of my debit card at 4:35 p.m., and when I opposed it, he returned it to me but, he returned a card that was not mine, they robbed me in less than 10 minutes the balance I had, is a tall and robust man, I arrive in a gray car, be careful! Don't go to that cashier.
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laan viza on Google
★ ★ ★ ★ ★ Pesimo servicio si no eres cliente. Llevo 1 hora y media aqui cuando solo llega un cliente preferente y lo atienden. Yo entiedo que sean prioridad pero no para dejar a la gente esperando horas como si no les importara su tiempo. Y nisiquiera son para solucionar el problema puesto que nadie se hace responsable y culpan al sistema. En verdad deja mucho que desear su servicio al cliente. Y soy una persona que viene diario. Por lo menos era para que actuaran ante los problemas y no que dejen que la gente se valla mentandoles la madre. Presimo. Si lo pueden evitar mejor
Pesimo service if you are not a customer. I've been here for 1 hour and a half when only one preferred customer arrives and they serve him. I understand that they are a priority but not to leave people waiting for hours as if they did not care about their time. And they are not even to solve the problem since nobody is responsible and blame the system. It really leaves a lot to be desired for your customer service. And I am a person who comes daily. At least it was for them to act on the problems and not to let people go by menting the mother. Presimo. If you can avoid it better
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Keila Benavides on Google
★ ★ ★ ★ ★ Pésimo servicio llegue 3:30 y me atendieron a las 3:57 y ya no podían hacer mis transacciones y tampoco activar mi banca móvil, pero obvio cuando ya era mi turno al 15 para las 4 primero pasaron al conocido al citado y para cuando se les ocurrió pasarme a mi pues obviamente ya no pudieron hacer nada y si por mi fuera ni una estrella les daba nefastos y prepotentes
Terrible service, I arrived at 3:30 and they attended to me at 3:57 and they could no longer make my transactions and not activate my mobile banking, but obviously when it was my turn at 15 to 4, they first went to the acquaintance to the mentioned one and by when It happened to me because obviously they could no longer do anything and if it were not even a star I would give them nefarious and arrogant
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Marianna Arana on Google
★ ★ ★ ★ ★ Esta sucursal es la peor de todas las de Banorte.
Como bien comentan prepotentes y falta de actitud al cliente. Sin entender porqué no actúan como Institución en esto. No les es representativo perder clientes?? Y al personal de escritorios, desde la gerencia, no les interesa conservar su trabajo?
This branch is the worst of all Banorte branches.
As well arrogant and lack of customer attitude comment. Without understanding why they do not act as an Institution in this. Is it not representative to lose customers? And desk staff from management aren't interested in keeping their job?
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Luis Trejo Lemus on Google
★ ★ ★ ★ ★ Pésimo servicio, abrí una cuenta y el mismo ejecutivo trató de robarmela. No podía ingresar a ella y decía que otra persona ya había entrado con anterioridad. Acudí para resolver el problema y no dan soluciones, se justifican culpando al sistema del banco y a las fallas en su aplicación, su personal no está capacitado y cuando pides hablar con el gerente te dicen que nunca está. El personal nunca está identificado y luego resulta que hasta el guardia de seguridad es el gerente. Un servicio que deja mucho que desear y para PENSARLO dos veces si es que vas acudir a esa sucursal.
Terrible service, I opened an account and the same executive tried to steal it from me. He could not enter it and said that another person had already entered before. I went to solve the problem and they do not provide solutions, they justify themselves by blaming the bank's system and the failures in its application, their staff is not trained and when you ask to speak to the manager they tell you that they are never there. The staff is never identified and then it turns out that even the security guard is the manager. A service that leaves a lot to be desired and to THINK twice if you go to that branch.
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Jazmin Palafox on Google
★ ★ ★ ★ ★ El peor servicio que he recibido en toda mi vida en un banco, gente prepotente y mal vestida, no me quisieron dar servicio de una cancelación y tramite de una nueva tarjera de nomina. De verdad no vayan a esta sucursal gente muy grosera y se ve que no quieren trabajar, su presentación personal nada ejecutiva toda desalineada, como me gustaría cambiar de banco pero mi empresa tiene nomina allí veré la manera de moverme a otro banco. Las malas opioniones se siguen sumando y su gerente no hace nada. alguien sabe si se puede poner queja en la profeco?
The worst service I have received in my entire life in a bank, arrogant and badly dressed people, they did not want to give me a cancellation service and process a new payroll card. Really, very rude people do not go to this branch and you can see that they do not want to work, their personal presentation is not executive, all misaligned, as I would like to change banks but my company has a payroll there, I will see the way to move to another bank. Bad opinions keep adding up and your manager does nothing. Does anyone know if you can make a complaint in the profeco?
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