Banorte - 55140 Ecatepec de Morelos

It makes me ridiculous that for a card replacement you have to bring two IDs and the employees with arrogance and arrogance tell you that those are the rules of their branch, those were the words of the Manager's mamoncito if possible avoid the branch

Bad service as in all of the chain! Missing more cashiers, more executives. ATMs need to update their Software and I think they will be a little faster!

Terrible service, they take too long, and they don't respect shifts. Banorte is the bank with the highest number of complaints to Conducef.

The service from the entrance on Saturdays is disastrous, there are many people and they have no attitude, the ones I see who have an actirur are the executives but the digital advisor and the boxes with their faces and they ask you a thousand questions but not to help you, yes You fell bad, it is to chingsrte. Very bad service

They are the worst branch of banorte that I know, they take awful and are rude, ignorant and work poorly, mediocre, they make you go around and they can't do any paperwork, and you go the next day and if they do it well, they don't have efficacy

Terrible service. The name of the owner of my account was misspelled, I went to make the correction and the woman who attended me at the desk told me that I could not do that there, I insisted that then where and after arguing for a while she agreed to ask me. correction. Later I went back to open a new account to transfer the funds from an old account and the man who touched me still told me that this could not be done. In short, they put up obstacles to not working.

Both the worst banks, as well as the worst attentions, in that branch, formed 2 hours in the square, AND To enter, the monkey that gives the tickets, it was easy for him to give me a reused shift ticket, and I waited another hour and They never called me (the shift had already passed), after 3 hours, they attended to me because they had already seen me sitting there for a long time. I needed the help of an executive, to fix inconsistencies of information in my account (Update a cell phone number), his answer "This is not fixed here, call by phone", (but by phone they told me "go to branch"), This arrogant guy who wanted to help me said, "I can't do anything here, it's not my problem anymore." I asked him for support to contact by phone, and he refused. I asked for help from his supervisor, to deal with the problem, his comment was "Get back to training and see if he takes care of you." I formed at 11:00 a.m. I left at 2:30 p.m., without any support. Cancel everything from this bank.

Terrible service, too late, they do not respect shifts, they totally lack the organization to spend with executives, and they can never help you with what you need, it is always how they want or cannot. Disappointing.