Bara - 38020 Celaya

Quick and useful

Excellent service

The cashiers are very late

Clean facilities various products and good service

Terrible service from the staff, they do not know what customer service is, when you request a cash withdrawal, they tell you that they have no money or they respond I have "X amount if you want" Now it turns out that they are going to organize my retreats for me. That is quite annoying, if a supervisor is not there to support their cashiers then they do not offer the service, period, you go to another place to make your purchases They don't have the slightest respect for customers, that's very wrong..?

They have a lot of assortment but as always the service from the staff is lousy or because there are lines they open the second or third box

It is the worst self-service store, just as Oxxo the people who work in that store reluctantly serve you and put you heads, out of the two or three boxes there is nothing else they give service in a box even if it has staff and there is always one row that just seeing it makes me lazy to go shopping in that place and the worst thing is that they do the rounding to egg always even if you do not want if something costs 1.50 they give it to 2 lousy service

Terrible service, I am a long-time customer, I buy at the sauz branch in villas del Bajío at least twice a day and 90% of the time they round up the bill fifty cents a day on one occasion they told me I do not have fifty-cent coins I'm going to get it, she kept me waiting a few minutes and did nothing and a few minutes later until I approached to ask her what was happening, the cashier only told me that I had no change, worst of all, today I make my purchase and she tells me that the total It is $ 200 and when I go out and check the ticket it turns out that it was $ 97.50 when I approach the manager to tell her the cashier just pretends she doesn't remember and they return my change. The problem is not the two pesos that I overcharge on that occasion, the underlying problem is that it is not the first time that it happens and even worse to think to how many people do the same thing, I said to the manager if you count the people in the line that were approximately ten to three pesos each are thirty pesos, how long do they like it? And if you think about all the clients that you charge in their turn, these people are STEALING a lot and a lot of people. This is really unacceptable, they are managed as a brand in which they support people with their prices as their name says "BARA" if their employees are dedicated to robbing people. I reiterate that it is not only the cashier who attended me at that time, it is most of them. Annex photo of the ticket.