BBVA Bancomer - 52929 Cd López Mateos

2.3/5 based on 8 reviews

Contact BBVA Bancomer


Av Lago de Guadalupe 368, Villas de la Hacienda, 52929 Cd López Mateos, Méx., Mexico
N
Nadia jaqueline Hernández on Google

El peor servicio que he visto atienden mal y son los más lentos tiene mucho tiempo muerto para no atender y la chic a levanto de su lugar y me dejaron ahí esperando sólo para decirme que mi comprobante no le servia
The worst service I have seen, they serve poorly and they are the slowest, they have a lot of dead time to not attend and the chic to get up from their place and they left me there waiting only to tell me that my voucher did not serve them
V
Valeria Pacheco on Google

Pésima atención por parte de los ejecutivos, lleve 3 días tratando de cancelar una tarjeta y me pusieron mil pretextos para que lo realizarán, aparte de que no me atendieron en las oficinas, me atendieron afuera y muy irrespetuosos.
Terrible attention from the executives, I have been trying to cancel a card for 3 days and they gave me a thousand excuses to do it, apart from the fact that they did not attend me in the offices, they attended me outside and very disrespectful.
H
Hector Jimenez on Google

Mal servicio por parte del personal son super lentos, me tuvieron casi 3 horas para hacer una actualización de datos para que al final no me quisieran recibir mi CARTILLA como doc. Oficial. No lo recomiendo para nada
Bad service from the staff they are super slow, they had me almost 3 hours to do a data update so that in the end they would not want me to receive my PRIMER as a doc. Official. I do not recommend it at all
A
AIDE ROSAS on Google

Si horario dice 8:30am y realmente abren a las 10:00 AM, gente parada afuera de la sucursal desde las 8:00am... Los ejecutivos parece que te están haciendo un favor en atenderte.
If hours say 8:30 am and they really open at 10:00 am, people standing outside the branch from 8:00 am ... The executives seem to be doing you a favor in serving you.
P
Perla escudero on Google

La señorita que atiende me dijo que tardarian en atenderme ya que falta media hora para cerrar me avisa que ya no pasaria al decirle que me dijo que me atenderia en 2 horas y ya se habian cumplido muy grosera me dijo por eso le estoy avisando hasta mañana puedes regresar ?
The lady who attends told me that it would take time to attend to me since there is half an hour to close, she warns me that it would not happen when she told her that she told me that she would attend me in 2 hours and they had already met very rudely she told me that is why I am telling her until tomorrow you can come back ?
N
NORMA PATRICIA GUERRERO ESCOBAR on Google

Pésima atención de los ejecutivos de cuenta, llegué desde las 11.40 y pase a las 2.15 aproximadamente, después de la operación que solicité la Sarita Jazmin no supo darme un comprobante de la modificación que hice en mi cuenta, aparte de ser una chica irrespetuosa que me tuteaba, pienso que por estar en ese lugar deben de tratar con respeto al cliente sea de la edad que sea. Después llegó su compañera de diadema roja y molesta me decía que el gerente no me podía atender y al final logro darme lo que necesite, pero pésimo su actitud y pésimo servicio, estoy furiosa por el tiempo que tú e que esperar y los malos tratos de estas chicas
Terrible attention from the account executives, I arrived from 11:40 am and passed at approximately 2:15, after the operation that I requested, Sarita Jazmin could not give me proof of the modification I made to my account, apart from being a disrespectful girl who I was patronizing, I think that because they are in that place they should treat the client with respect, regardless of age. Then his colleague with a red headband arrived and annoyed, she told me that the manager could not attend me and in the end he managed to give me what I need, but his attitude and terrible service are terrible, I am furious at the time that you have to wait and the mistreatment of these girls
h
hola ._. Xd on Google

Llegue desde las 14 horas y no me atendieron porque la fila queda fuera del banco pero brincan gente y te cierran la puerta en la cara los ejecutivos desde fuera se ve que estan en el celular y solo hiba a actualizar mis datos. Desde que llegue se fueron 5 personas y solo pudieron ingresar 7 personas de la fila quedamos fuera del banco mas de 10 personas que llegamos antes de la hora de cierre desde las 15:30 a las 16:30 solo ingreso 1. Eviten la mala experiencia mejor busquen otro BBVA si no quieren perder su tiempo.
I arrived from 2 pm and they did not attend to me because the line is outside the bank but people jump and close the door in your face the executives from outside you can see that they are on the cell phone and I was just going to update my data. Since I arrived, 5 people left and only 7 people from the line could enter, we were left outside the bank more than 10 people who arrived before closing time from 3:30 p.m. to 4:30 p.m. Only entry 1. Avoid the bad experience Better find another BBVA if you don't want to waste your time.
V
Vronik Warner on Google

Horrible este Bancomer siempre hay mucha gente aparte hay una chicas de los q según te apoyan y canalizan bastante grosera en sábado q solo hasta las 2.30 podía entrar gente aunque estuviéramos formados espere más de media hora para q al final no me pasara solo x los horarios de servicio de la app para transfers o pago servicio y recargas no he cancelado mi cuenta el peor banco
Horrible this Bancomer there are always many people apart there is a girl of those who, according to support you and channel quite rude on Saturday that only until 2.30 could people enter even though we were trained I waited more than half an hour so that in the end it would not happen to me alone x the schedules service of the app for transfers or payment service and recharges I have not canceled my account the worst bank

Write some of your reviews for the company BBVA Bancomer

Your reviews will be very helpful to other customers in finding and evaluating information

Rating *
Your review *

(Minimum 30 characters)

Your name *