BBVA Bancomer Centro León - 37000 León

Pity service in the system that executives have to assign the shifts, I have to see how the people had left, the turn was taken by the executive and wasted time without taking the turn that followed because I was absent ... I wonder is not monitored when a shift goes away, how do you monitor your productivity? ...

There are several ATMs, the lines go fast. I did not like that to enter boxes and desk, you have to wait a long time.

Little accessible, bad service and very high commissions. Its executives are the least professional I've seen. They are not disciplined in listening to customers, they do not know the rates or services accurately. If you need an account, they force you to sign up for their mobile bank service. The worst bank in Mexico ... I never ask for reports or any service again.

Spacious and cool, I just didn't like the wall they put up in the checkout area. People are locked up at the risk of contagion.

Terrible service from the entrance staff. They send you to the window and there they tell you that the procedure is at the desk and you have to take your turn again. They also let people in without training.

Terrible service and mediocre judgment of those who are at the entrance under surveillance and giving the tickets. If you live alone in the city with your children and you have the need to go to the branch for any reason, expect surveillance to suggest you leave your baby at the door, because the "protocol" is that children do not enter. That is why they have a job where their maximum job is to print a ticket, because their brain does not give for more and they go through life doing what they are told without criteria. What about single mothers, who do not have someone to leave their children with or to pay for a nanny, etc.? My baby was wearing a mask, he was in my arms and obviously if I had someone to leave him with, I would not expose him to go out. God save any child from being under the care of women like those who would enter a bank and leave them there at the entrance among strangers, exposed to being robbed, etc.

Terrible service, if you ask for support at the cash registers, no one comes close, they don't solve anything if a cashier stole your money, they agree to communicate with you but they just leave you waiting and you lose your money.