BBVA Bancomer Plaza Patio Querétaro - 76114 Santiago de Querétaro

2.5/5 based on 8 reviews

Contact BBVA Bancomer Plaza Patio Querétaro


Av. Revolución 99, El Rocio, 76114 Santiago de Querétaro, Qro., Mexico
E
Erendira Mendez on Google

que numero de sucursal es?
what branch number is it?
D
Dante Aligeri on Google

Pesimo servicio Desde el "Gerente" hasta los empleados que reciben en la entrada. como no pueden con el paquete te envian a tu sucursal para que te otorguen un estado de cuenta o bien para tratar de hacer cualquier servicio digital a traves de la banca movil por ejemplo desbloqueo de clave. o cuando tratas de retirar o hacer un deposito no te lo permiten. aunado a esto las personas que van alli es muchisima gente y el servicio lento.
Pesimo servicio From the "Manager" to the employees who receive at the entrance. As they cannot with the package they send you to your branch to give you an account statement or to try to do any digital service through mobile banking, for example, password unlocking. or when you try to withdraw or make a deposit they do not allow it. In addition to this, the people who go there are many people and the service is slow.
H
Hugo Alberto Olivares Duran on Google

Excelente servicio, atención rápida generalmente. pero siempre hay mucha fila para retirar o depositar en los cajeros. Es bastante seguro aunque no cuentan con vigilancia. No hay patrullas cercanas o alguien que esté al pendiente.
Excellent service, generally fast service. but there is always a long line to withdraw or deposit at ATMs. It is quite safe although they do not have surveillance. There are no nearby patrols or someone who is on the lookout.
O
O.J. Azuara on Google

Al entrar y darse cuenta que no soy cliente me bombardearon con informacion para volverme cliente, pero si quieren atraer, cautiven, enamoren en la atencion a los no clientes. En la pantalla aparecia mi turno como el siguiente, al llegar mas personas lo brincaron dos turnos mas atras, despues quedo cinco turnos mas atras, es obvio que no son opcion para cambiarme. Es una vil mentira eso que tiempo maximo de permanencia es de 10 minutos!
Upon entering and realizing that I am not a client, I was bombarded with information to become a client, but if you want to attract, captivate, fall in love with the attention of non-clients. On the screen my turn as the following appeared, when more people arrived they jumped two turns behind, after five turns behind, it is obvious that they are not an option to change me. It is a vile lie that maximum stay time is 10 minutes!
J
Jazmin Ramirez on Google

Como siempre este banco un pésimo servicio no me quisieron atender por que supuestamente mi tarjeta la saqué en antea.... y no me quisieron dar ninguna información al respecto de mi tarjeta pésimo servicio y atención al cliente deporsi es difícil salir con esta contingencia a algún lugar que no te den servicio es un asco
As always, this bank, a terrible service, they did not want to attend to me because supposedly I took my card in antea ... and they did not want to give me any information about my card, terrible service and customer service because it is difficult to get out with this contingency to somewhere that they don't give you service is disgusting
I
Isabel Puente on Google

En plaza Patio tienen muy controlado el acceso tanto a cajeros como al interior del inmueble.
In Plaza Patio they have very controlled access both to ATMs and to the interior of the building.
F
Francisco Vargas on Google

muy lento el lugar y varias veces se comio mi dinero
very slow the place and several times ate my money
P
Pablo Felix on Google

Pésimo servicio. Me vendieron un seguro porque me dijeron que era la única forma de hacer el trámite que yo iba a realizar. Meses después marcó a los ejecutivos telefónicos y me dicen que no eran necesario adquirir el seguro. Y que seguramente me vendieron el seguro con mentiras. Estuve pagando algo que no necesitaba por una mentira para sus comisiones. Para que no les pase. ;) Y si les pasa inmediatamente marquen a los ejecutivos para cancelar o sacarse de dudas.
Terrible service. They sold me insurance because they told me it was the only way to do the procedure that I was going to do. Months later, he called the phone executives and they told me they didn't need to buy the insurance. And that surely they sold me the insurance with lies. I was paying something I didn't need for a lie for your commissions. So that it does not happen to them. ;) And if it happens immediately, mark the executives to cancel or get rid of doubts.

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