BBVA Bancomer Riviera - 03650 Ciudad de México

2.4/5 based on 8 reviews

Contact BBVA Bancomer Riviera


Av. División del Nte. 1200, Letran Valle, Benito Juárez, 03650 Ciudad de México, CDMX, Mexico
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Eduardo Piedras on Google

PÉSIMO el trato y atención de algunas ejecutivas, pues me dejaron solo esperando mi turno, cuando una de ellas incluso tiro mi papel con el turno. Realmente espero jamás volver a esa sucursal, aparte solo una me atendió bien, me saco de mis dudas. Sin embargo espero no regresar nunca a esa sucursal.
The treatment and attention of some executives was AWFUL, because they left me alone waiting my turn, when one of them even threw my paper with the turn. I really hope never to return to that branch, apart from that only one took good care of me, it took me out of my doubts. However I hope never to return to that branch.
A
Alejandra Carranza on Google

Pésima atención de la cajera y del gerente de la sucursal. Quise hacer una transferencia internacional a lo que me pidieron una carta membretada adicional al formato que me hicieron llenar con todos los datos. Aún así, previamente había realizado transferencias internacionales en esa misma sucursal varias veces. Llamé a línea Bancomer y me confirmaron que no es necesaria la carta, solo puedo creer que no querían trabajar ni atenderme.
Terrible attention of the cashier and the branch manager. I wanted to make an international transfer to what they asked me for an additional letterhead letter to the format that they made me fill in with all the data. Even so, he had previously made international transfers to that same branch several times. I called the Bancomer line and they confirmed that the letter is not necessary, I can only believe that they did not want to work or assist me.
A
Augusto JP on Google

La atención es pésima. Llevé los documentos requeridos para ser cliente, los que me habían dicho que lleve y que en su página web confirman, me tuvieron esperando un montón para que al momento de atenderme me digan que me falta esto y lo otro. Espantan clientes, no iba por un crédito, quería ser cliente. Obligan a elegir otros bancos.
The attention is lousy. I brought the documents required to be a client, the ones they had told me to bring and that they confirm on their website, they kept me waiting a lot so that when they attended me they would tell me that I am missing this and that. They scare off customers, I wasn't going for a loan, I wanted to be a customer. They force you to choose other banks.
F
Fernando “Fer” Con Garcia on Google

En cuánto pueda, retiro el dinero de bbva y por culpa de los trabajadores de esta sucursal No saben resolver los problemas de sus clientes y soberbios
As soon as I can, I withdraw the money from bbva and because of the workers of this branch They do not know how to solve the problems of their clients and arrogant
R
Roberto Macias on Google

Pésima atención. Hable con 3 personas diferentes y no fueron capaces de resolver mi requerimiento. El gerente una persona grosera y sin conocimiento de su operación. Tuve que ir a otra sucursal donde si me quisieron atender.
Terrible attention. I spoke to 3 different people and they were not able to solve my request. The manager a rude person and without knowledge of his operation. I had to go to another branch where they wanted to attend to me.
G
Gustavo Mora Ortiz on Google

NEFASTO, no pude resolver un simple cambio de domicilio, nunca me atendieron. Supuestamente me atenderían en 8 minutos, salí después de las 9 y sin respuesta.
NEFASTO, I could not solve a simple change of address, they never attended to me. Supposedly they would attend to me in 8 minutes, I left after 9 with no response.
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Pablo Román Sánchez on Google

Pésimo lugar y pésima atención llevaba 30 min formado y llego un señor se metió le comentamos al chavo de la puerta y se ISO el que no lo vio pésimo lugar no lo recomiendo
Terrible place and terrible attention I had been trained for 30 minutes and a man arrived and got in, we told the guy at the door and ISO was the one who did not see it, terrible place, I do not recommend it
J
Jorge Guillén Reviews on Google

Esta afuera del metro División Del Norte Está bien bonita y segura la sucursal . Se agradece que tenga estacionamiento por dentro .
It is outside the North Division metro The branch is very nice and safe. It is appreciated that it has parking inside.

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