BBVA Bancomer South Plaza - 45086 Zapopan

2.1/5 based on 8 reviews

Contact BBVA Bancomer South Plaza


Av Cruz del Sur 3689, Loma Bonita, 45086 Zapopan, Jal., Mexico
M
Mony Carranza on Google

Necesito comunicarme con un ejecutivo de esta sucursal y no me contestan, a que numero puedo marcar par aque me contesten? Gracias
I need to communicate with an executive of this branch and they do not answer me, what number can I dial for them to answer me? Thanks
L
Lucy Ros on Google

No sabía que Tiene más Facultades un CAJERO que el GERENTE O DIRECTOR del banco, tampoco sabia que hay un nuevo sistema que ahora le impide al Gerente ver la firma del cliente en pantalla, entonces de que sirve? es un ejecutivo mas? Resulta que después de 8 años de ser cliente del banco de conocer a todos porque mínimo vamos 2 veces por semana, y una Cajera nueva dice que no es la firma en los cheques que fui a cambiar y he cambiado miles de cheques iguales, pues nadie pudo revocar eso, que mal rato me hicieron pasar y que decepción recibir un trato déspota, la única que vale la pena ahí es Arlette la muchacha que esta en la puerta siempre amable y muy buena atención pero los demás ninguno, si no les gusta su trabajo hagan otra cosa o denles un curso de Atención al cliente porque son nefastos.
I did not know that a CASHIER has more powers than the manager or director of the bank, nor did I know that there is a new system that now prevents the Manager from seeing the client's signature on the screen, so what is the use? Is he an executive more? It turns out that after 8 years of being a client of the bank to meet everyone because at least we go twice a week, and a new Cashier says that it is not the signature on the checks that I went to change and I have changed thousands of equal checks, because nobody He could revoke that, what a bad time they made me go through and what a disappointment to receive a despotic treatment, the only one that is worth it there is Arlette the girl who is always friendly and very good attention but the others none, if they don't like her work do something else or give them a Customer Service course because they are harmful.
M
Missael Sánchez on Google

Pésimo servicio un solo cajero
Terrible service, only one cashier
N
Narda Karina Nuño Delgado on Google

Pésimo servicio, no respetan los turnos, los ejecutivos de la pasan perdiendo el tiempo y para el colmo son déspotas y groseros. Si no fuera necesario dar una estrella ni siquiera una les habría dado. Sugiero ser mas selectivos con su personal, es la peor experiencia que he tenido en una sucursal Bancomer y llevo 10 años trabajando con ustedes
Terrible service, they don't respect shifts, the executives spend wasting their time and to top it all they are despots and rude. If it was not necessary to give a star, I would not have given them even one. I suggest being more selective with your staff, it is the worst experience I have had in a Bancomer branch and I have been working with you for 10 years
A
Arcelia Aguilar on Google

Detesto sus practicajas, siempre devuelven los billetes "inválidos" pero si te entrega billetes rotos o con cinta. Además sus "medidas" contra COVID pésimas, la persona de la entrada no da gel solo está sentada y la gente entra sin cubrebocas ?
I hate their practices, they always return "invalid" tickets but if they give you torn tickets or with tape. In addition, his "measures" against COVID terrible, the person at the entrance does not give gel, he is only sitting and people enter without face masks ?
R
Raúl Alcalá Arreola on Google

Pésimo serivico. Sus recibos no se ven y no se pueden sacar copias de los comprobantes de pago. Y no hacen nada. Te dicen que vuelvas a pagar
Lousy service. Your receipts are not visible and copies of payment vouchers cannot be made. And they do nothing. They tell you to pay again
B
Brayan Alberto Vargas on Google

Pésimo servicio, pésima atención me dejaron más de una hora esperando y no me resolvieron nada, van dos veces que la practicajas se tragan los billetes y no me solucionan de buena manera tengo que llamar a México. Pésimo si no les gusta trabajar en servicio al cliente dedicarse a otra cosa porfa.
Terrible service, terrible attention, they left me waiting for more than an hour and they did not solve anything for me, twice the pilots swallow the bills and they do not solve me in a good way, I have to call Mexico. Terrible if you don't like to work in customer service dedicate yourself to something else please.
a
alan ascencio on Google

Pésimo servicio, la ejecutiva se tarda demasiado, los muchachos que atienden en la puerta, les agradezco su servicio Pero de plano la ejecutiva se tarda demasiado, fue exagerado el tiempo que espere para algo tan simple mejor me fui, tenía cosas por hacer, se tardaron más de 1 hora y todavía no se desocuparon, nomas se la pasan platicando con los clientes en ves de ir a lo que van, hay más gente esperando
Terrible service, the executive takes too long, the guys who attend the door, I appreciate your service But flat out the executive takes too long, the time I waited for something so simple was exaggerated, I better left, I had things to do, it took more than 1 hour and they still haven't freed up, they just spend their time talking with customers instead to go to what they go, there are more people waiting

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