BBVA Centro Pyme - 45040 Guadalajara
2.1/5
★
based on 8 reviews
Contact BBVA Centro Pyme
| Address : | Av. Adolfo López Mateos Sur 2074, Chapalita, 45040 Guadalajara, Jal., Mexico |
| Phone : | 📞 +88 |
| Website : | https://www.bbva.mx/personas/productos/tarjetas-de-credito/solicitar-tarjeta-de-credito.html%3Fcid%3Dref:gen:ggl:mx-pubicaciones_google_maps-tarjetas-tarjetas_credito:om-ss-per::::::::google_maps: |
| Categories : | |
| City : | Jal. |
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Luis Alberto Villaseñor on Google
★ ★ ★ ★ ★ Pésimo servicio, si no tienes tarjeta BBVA te dejan esperando horas, literal. Tuve que esperar 1:30 hrs. para hacer un depósito que, para mi mala fortuna sólo se podía hacer en ese banco.
 Terrible service, if you do not have a BBVA card, you are left waiting for hours, literally. I had to wait 1:30 hrs. to make a deposit that, for my bad luck, could only be done in that bank.
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Ady Trujillo on Google
★ ★ ★ ★ ★ Mala atención
Le indique a la Srita la operación que iba a realizar me dio turno y cuando llegué a caja que no se podía
Para no volver a esa sucursal
Bad attention
I indicated to Miss the operation I was going to perform, it was my turn and when I arrived at the cashier I could not
To not return to that branch
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Alfonso Garibay on Google
★ ★ ★ ★ ★ Es un triunfo para contactarse con alguien de ahí. Siempre termino yendo el persona porque en las extensiones no contesta nadie.
It is a triumph to contact someone there. I always end up going by the person because nobody answers in the extensions.
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Silvia Garcia Go on Google
★ ★ ★ ★ ★ Con el cierre de la sucursal Tezozomoc, siempre está llena y solo 3 cajas de la cuáles normalmente están en servicio dos.
With the closure of the Tezozomoc branch, it is always full and only 3 boxes of which normally two are in service.
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Oscar Ramirez (Osalrara Music) on Google
★ ★ ★ ★ ★ No le puedo poner cero estrellas, pero seguro esa es la calificación que le daría, la tipa del modulo 4 hace todo lo posible para no atenderte, cuando regrese con toda la documentación requerida, su gerente le pidió que me atendiera y ella sin mesura se quejo con su gerente, el agente de un lado y yo nos dimos cuenta de que le molesto el que haya regresado y le haya tenido que tocar atenderme, resulto que me mando con otra asistente la cual sin acceso a herramientas me intento ayudar, al final tuvo que recurrir a la primera en cuestión misma que prefirió atender un asunto personal (lo supimos por su charla al teléfono) que atenderme, lo cual es un derecho, lastima, su trabajo es sencillo pero tal parece que no están satisfechos con su vida, no regresare en mi vida.
I can not put zero stars, but surely that is the rating that I would give, the guy from module 4 does everything possible not to attend you, when she returns with all the required documentation, her manager asked her to attend me and she without measure I complain to his manager, the agent on one side and I realized that it bothered him that he returned and had to touch me, it turned out that he sent me with another assistant who, without access to tools, tried to help me, in the end he had to resort to the first in question himself, who preferred to attend to a personal matter (we found out from his talk on the phone) than to attend to me, which is a right, it hurts, his work is simple but it seems that they are not satisfied with his life, I will not return in my life.
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Enrique Anaya on Google
★ ★ ★ ★ ★ Me llevo 50 minutos en pasar de la B323 a la B325, mientras veía como el tipo del escritorio 3 se pasaba al privado a ver qué pasaba, llego el gerente a ver que se nos ofrecía y por su influencia nos pasó. No puedo creer que el tenga que andar acarreándole a los ejecutivos, los clientes para que sean atendidos. Para mí el problema no es el sistema sino la actitud de los empleados, mal plan.
It took me 50 minutes to get from B323 to B325, while watching how the guy at desk 3 went to the private to see what happened, the manager came to see what was offered to us and because of his influence it happened to us. I can't believe that he has to walk carrying the executives, the clients to be taken care of. For me the problem is not the system but the attitude of the employees, bad plan.
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Martin Cortés (Martinete77) on Google
★ ★ ★ ★ ★ La atencion es normal como en cualquier otra sucursal, solo que en viernes y fin de mes o quincena está muy lleno.
The attention is normal as in any other branch, only that on Friday and the end of the month or fortnight it is very full.
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Sandra Preciado on Google
★ ★ ★ ★ ★ Mi mama una persona ya mayor fue a la sucursal, les pido si porfavor se podian comunicar por telefono conmigo para yo explicar y pudieran ayudar la con lo de un asunto de una cuenta, inclusibe el manager no autorizo que simplemente de un telefono del banco le permitieran comunicarse conmigo, le dijero que utilizara su celular, la señora no usa celular, por lo mismo les pidio el favor.. Pesimo servicio a los clientes.
My mother, an elderly person, went to the branch, I asked them if they could please contact me by phone so that I could explain and help her with an account issue, even the manager did not authorize that she simply received a phone from the bank. Let them communicate with me, I told him to use his cell phone, the lady does not use a cell phone, for the same reason she asked them for the favor. Terrible customer service.
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