Ben & Frank - 11550 Ciudad de México

Long waits for eye exams

Great costumer service experience

It's quick, efficient and friendly try it at least once

Great selection of bubble teas and waffle sandwiches.

Great prices,styles are new and chic and great service

Small but practical. Their design matches the essence of the brand

Just love it, all the designs are beautiful, took me too long to chose mine cause I want them all.

I bought my glasses in august 7th, I decided the option of delivery at home. Worst option ever, its august 21st and I still don't have my glasses, apparently they didn't give the correct information to FEDEX and they couldn't deliver, in August 14th I called and ask why they haven't arrived, and got that lack of detail as a response, and was ask to give again my address detail, and be sure it will be delivered in no longer tan 72 hrs, that didn't happened.. I'm still waiting, I called fEDEX because the delivery its not even programed according to the webpage .. They say they haven't received any information from the store (Polanco) and couldn't program the delivery, so I had to give my detail information again (3rd time) and was asked to wait another 78 hrs . its very frustrating the lack of attention even when I complained by email & Call. They are nice glasses but I would recommend is best to pick up at store and not go true this delivery nightmare !!! .. IF they can solve this I will update my comment. .. ---- UPDATE: They help me with the tracking of my package, and were very attentive, so I change the review. The glasses were perfect, I love them, but I really do think they need to change the delivery company .. do yourself a favor and pick them up in the store :) ..