Ben & Frank - 45116 Zapopan

The place is extremely small, when two and more clients converge, they suffocate and get in the way. Still, good quality lenses, frame models cover the main styles in general.

More than a month I paid for the lenses and NOTHING. The employees limit themselves to answering that they do not know what happened, that they are aware that they have already passed the delivery time (10 working days maximum, according to them) and in the end they do not know when they will arrive, their answer is: wait for you I got an email.

Attentive staff, the lenses are more or less in price but the place is very small and heated, and therefore do not do the eye exam there but until iron gate, I recommend in Midtown is bigger and you do the exam there same.

Very good service both when buying the frame and when I had the eye exam, very professional, do not try to deceive you by saying that you need a more expensive (progressive) lens, unlike other optics

The lenses are very cool and the quality is very good, only the staff seemed a little inattentive, I came and saw the lenses on my own and I did not receive any suggestions or comments from the staff. Via phone and mail the attention is excellent!

It really is one of the best optics in GDL and I can assure you that in the whole republic. High variety of frames. In the Andares branch (GDL) they have a good service, fast and efficient. It should be noted that what I liked most about this branch was that the eye exam was done at a private hospital (Puerta de Hierro) and obviously, as expected, with a good specialist. The shipment took less than 10 days, it was by Fedex parcel.

HEAVY SERVICE, DO NOT HAVE THE LESS IDEA OF WHAT THEY SELL, BAD CUSTOMER ATTENTION ... I picked up my glasses on Friday, March 22nd in suc. Andares, they did them wrong, it turns out that even with the medical prescription they did not do what was indicated there ... And their answer was ... do you want them or not? It was an error in the elaboration of the micas and the total ignorance of its employees that I would think ... they are "experts in glasses" it turns out that to have what I asked from the beginning I must continue to spend more money ... something that They never told me ... on the contrary! They assured me that everything would be carried out as it was indicated in the recipe ... yesterday I speak to the attention center (for the 4th time) and again they tell me ... do you want them or not? It is all we can do ... it is a complete pity the treatment to its clients and especially the lack of professionalism, and the null responsibility that as a company they should have to face their mistakes !!!

A small place but very beautiful and with all models, the best brand of lenses!