Benedetti's Amsterdam - 76904 Santiago de Querétaro
3.7/5
★
based on 8 reviews
Contact Benedetti's Amsterdam
Address : | Paseo de Amsterdam 194-local 9 y 10, Tejeda, 76904 Santiago de Querétaro, Qro., Mexico |
Phone : | 📞 +8 |
Website : | http://www.benedettis.com/ |
Categories : | |
City : | Qro. |
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Yin Yan on Google
★ ★ ★ ★ ★ Pésimo servicio, no te preguntan si es para comer ahí o para llevar, nos llevamos una sorpresa cuando nos entregaron la pizza ya que no contenía lo que decía el menú y ea que le faltaba un ingrediente, les comenté a las señoritas y dijeron no saber nada le preguntaron a los chicos que las preparan y dijeron no tener ese ingrediente por lo que no se lo pusieron pero nunca nos dijeron que no había ese ingrediente y ellos deben de saber lo que tienen. Por otro lado nunca se disculparme ni nos propusieron compensar el inconveniente con otro y lo peor es que cuando les pedimos chimi tradicional dijeron que nos daban eso en lugar del ingrediente que no le pusieron a la pizza y ese lo dan en la compra de la pizza así que se pasaron de listos pero nunca vuelvo a llevar a mi familia a comer a ese lugar muy nefasta su atención
Terrible service, they do not ask you if it is to eat there or to take away, we were surprised when they delivered the pizza since it did not contain what the menu said and it was missing an ingredient, I told the ladies and they said they did not know They asked the guys who prepare them nothing and they said they didn't have that ingredient so they didn't put it on them but they never told us there wasn't that ingredient and they must know what they have. On the other hand, they never apologized to me nor did they propose to compensate us for the inconvenience with another and the worst thing is that when we asked them for traditional chimi they said that they gave us that instead of the ingredient that they did not put on the pizza and that they give it when buying the pizza so they went over the top but I never take my family to eat at that place again, their attention is very dire
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JJ SS on Google
★ ★ ★ ★ ★ Benedettis no es mi pizza favorita, pero en esta sucursal tienen buen servicio y rápido.
Benedettis is not my favorite pizza, but at this branch they have good and fast service.
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Michel Rob on Google
★ ★ ★ ★ ★ Tardan horas en darte tu orden, una pizza pequeña y una baguette y llevo 35min esperando
It takes hours to give you your order, a small pizza and a baguette and I've been waiting for 35min
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Eduardo Quiab Sánchez on Google
★ ★ ★ ★ ★ La entrega fue rápido y la pizza muy caliente, si vas a gastar un poco más si vale la pena sus Pizzas más caras, la de peperoni en lo personal no se me hace buena pero es la de menor precio, las de $200.00 en adelante muy buenas.
The delivery was fast and the pizza was very hot, if you are going to spend a little more if its more expensive Pizzas are worth it, the pepperoni personally does not make me good but it is the one with the lowest price, those from $ 200.00 onwards very good.
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Mariana Vergara on Google
★ ★ ★ ★ ★ Pésimo servicio.
Nos entregaron la pizza fría y dos horas tarde con la excusa de que el repartidor era nuevo. Recibimos y realizamos aproximadamente 5 llamadas preguntándonos nuestra dirección diciendo que no la encontraban y que el repartidor se tuvo que regresar porque andaba perdido, la última llamada que realicé resulta que el repartidor nunca salió de la tienda, pero que ya iba en camino y que masomenos sabía por donde era la dirección.
Después de la entrega llamamos para reclamar el mal servicio y la pizza fría no nos quisieron contestar.
Adjunto evidencia de las llamadas que hicimos que no contestaron.
La verdad Benedetti's tiene bastante competencia en toda la zona y no se pueden dar el lujo de andar perdiendo clientes. Pero viendo las demás opiniones les recomiendo que se vayan por otra opción.
PD. El repartidor no portaba correctamente su cubrebocas.
Terrible service.
They gave us the cold pizza and two hours late with the excuse that the delivery man was new. We received and made approximately 5 calls asking us our address saying that they could not find it and that the delivery man had to return because he was lost, the last call I made turns out that the delivery man never left the store, but that he was already on his way and that he was more I knew where the address was.
After delivery we called to claim the bad service and the cold pizza did not want to answer us.
Attached is evidence of calls we made that were not answered.
The truth is that Benedetti's has enough competition in the whole area and they cannot afford to lose customers. But seeing the other opinions I recommend that you go for another option.
P.S. The delivery man was not wearing his face mask correctly.
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Celia Garcia on Google
★ ★ ★ ★ ★ Las pizzas son excelentes, el servicio nefasto. Después de una hora y media llegó la comida. Y la persona que contesta cono no puede resolver, soló ofrece disculpas.
The pizzas are excellent, the service terrible. After an hour and a half the food arrived. And the person who answers with cannot solve, only offers apologies.
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Elle Pete on Google
★ ★ ★ ★ ★ Deliciosa la mega pizza de cuatro ingredientes
Delicious four ingredient mega pizza
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Gerardo Marquez on Google
★ ★ ★ ★ ★ La pizzas son buenas tienen lo suyo pero cada que voy el personal es muy que no le importa y un chica no sé si sea la encargada o supervisora de personal en la media hora que estuve esperando un pedido se la paso hablando y les exigía a los chicos que se apuraran a sacar las órdenes
Si es que ella es encargada de ese establecimiento creo que tiene una mala idea de lo que es un encargado
The pizzas are good they have theirs but every time I go the staff is very much not interested and a girl I do not know if she is the person in charge or supervisor of staff in the half hour that I was waiting for an order, she kept talking and demanded from the guys to rush to get the orders
If she is in charge of that establishment I think she has a bad idea of what a manager is
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