Bengala Kaffeehaus - 97000 Mérida

The americano I had was smooth and perfectly brewed. It would have been wonderful if it had been hot. I'm assuming the barista made it in a cold cup, as it was tepid within a couple of minutes. For some reason they don't stack cups on the coffee machine to warm. A shame.

Still amazed by how unfriendly the staff here was. Never experience such an attitude in a simple coffee store. He behaved like he owns Starbucks - but it’s just a coffee store in Merida. And it’s not clean and pretty - decided last minute to get away from this place instead of sitting around and feeling not well. Definitely not to recommend. The coffee wasn’t good at all - Flat White was watery as hell and the price to value not good.

The barista was on his phone from the moment we walked in to the time he made our coffee. Not very friendly and gave short responses. Then both drinks we ordered tasted like the beans were stale. We had the Bengala iced cafe (which is just an americano) and a chai latte (tasted very little like chai).

This place is delicious. The pizzandwich is so yummy. The breading can come with or without herbs. It's flaky and thin so you don't get too full on bread. The sauce is flavorful with the perfect amount of red spread onto the bread. The ham and pepperoni is soft and moist enough to bite into without trying to gnaw at it like a dog biting a toy. The coffee I ordered was a dulce de leche caramel/carmelo hot coffee, it can be ordered cold as well. Presentation was appeasing to the eye and no extra sugar needed and usually I like my coffee sweet. There is Wi-Fi inside if needed. Light music plays in the back and there are some books you can read after you order and hang your bag on the little hooks provided next to your seat.

Cozy and nice place. but coffee really dark pretty Burned. if you like Starbucks kind coffee will be great.

Place was cozy but coffee was too bitter. Too much dark roasted coffee bean.

A People-First Coffee House I absolutely love this place. The staff are super friendly and the food is fantastic. All types of drinks are available and indoor/outdoor seating are options for whatever your needs. Whether you want to just relax and let your mind wander or work on your next digital venture, this coffee house has you covered, accommodating all variety of contexts and situations. To give you a sense of what this place is like (just one case example): When my iPhone's battery needed to be recharged (It was at 3% battery-life), I asked Jesus, the barista, if he had a cable I could use. Without delay he gave me his cable and plugged it into a wall. No complaints, shrugs, eye rolls, or any drama whatsoever. Now normally this wouldn't seem like such a big deal but you should know that of all the coffee houses I have visited in this city (20+, as of this writing), not a single one has ever had a cable to help me recharge my batteries (I use this as a sort of test of customer service--I know, I'm terrible!). Only this coffee house was willing to assist! So this goes to show you what kind of an exceptional experience you can have here at a place like this. Let me tell you: "Above and beyond" is the byword here at Bengala! Highly HIGHLY recommended, especially for foreigners who speak English but want to practice Spanish! ⭐⭐⭐⭐⭐

Ok coffee shop. Has a nice vibe going. Coffee ok, from Veracruz. Near plaza, so can wal around. They sell some pastries. You can sit inside and even do some laptop work.