Best Western Plus Plaza Florida & Tower - 36600 Irapuato

It's an old hotel. It's not really clean. The employees are indifferent

The staff is great and attentive, clean, very helpful in telling you how to get around town.

Far away from any BW standard I know. Modest room at ground . Noisy place and no useful windows. Electric switches broken or in a bad shape. Room completed (beds cleaning towels...) at 7 pm after several requests!!!! Breakfast standard modest choice. Wifi erratic.

Rooms were nice and comfortable, the pool was clean, the gym was small but in good care, morning buffet was actually better than I expected, the only disadvantage was that my suite supposedly suited for up to 6people had just one bathroom, apart from that, nice Overall experience

I give a 5 star for the staff. The rooms need to be updated and the AC in the executive room was not working so we had to relocate to another room that was not as big as the one we paid for. Overall, the staff was great and helpful.

Great rooms. Size, cleanliness, service. Great comp breakfast!!. Free shuttle around a 4-5 mile distance to distination. Employees are very very pleasant. Except for the girl in the restaurant. When we would go have our breakfast each morning since the 1st day she looked like she disliked us. Very unpleasant and just sits at the back counter and plays with her cell phone. I think she wears glasses, kind of short, not too pretty. Probably that is why she is so misserable 1st thing in the morning. Because she is the 1st thing she sees. Sorry for being so outspoken but that is how i work, either you earn it or you dont. The hotel, i will absouletly recommend it to everyone in San Diego...i work for a big company and they are always traveling. I will come back to this hotel for sure next time!.. Thank you for a magnifisent stay Team Best Western!!! Keep up the good work! God Bless all of you.

My room was not clean at check in , the bathroom was not even touch . I order room service and the next morning my dirty plates were out of my room but left right outside my door , they were not remove for 3 days . Beds are extremely hard and the restaurant in the hotel is terrible. The service at the front desk is good. Terrible service in the restaurant.

Good free breakfast, good view from the 6th floor where we stayed. They also had a pool and a gym. And rooms had AC and a good amount of space. Shower didn't drain cause the floor wasn't slanted towards the drain but it wasn't a huge deal.