Big Lobster - 77710 Playa del Carmen

3.4/5 based on 8 reviews

Contact Big Lobster

Address :

Calle 6 Nte, Centro, 77710 Playa del Carmen, Q.R., Mexico

Categories :
City : Q.R.

Calle 6 Nte, Centro, 77710 Playa del Carmen, Q.R., Mexico
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Ashley Chew on Google

They run your cards for whatever amount and tip they decide. Do NOT go here. The restaurant was empty so they triple the amount on your check to make up for lost wages. The manager will laugh if you tell him his staff steals. Also they have a terrible pest problem.
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Zuzana B on Google

DO.NOT.GO.THERE They will offer you free tequila shots but will include it in the cheque as "tax". Btw it was 25% of the whole order and on top of that they will charge the tip 15% without prior approval. The waiter Pedro was so aggresive and so in hurry that we paid that , but he didn't want to leave us the receipt, so we just took a picture of it. When we found out and asked about the tax which does not exist in Mexico, he gave us back the 15 % tip in cash. On top of it the washroom was just disgusting and the food nothing special. Very dissapointing experience during our Playa del Carmen visit. Advise to management: Stop charging the tequila shots when you claim it's on the house. Train your personell or change it and renovate the washroom.
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Madelaine Chacon on Google

Best tacos we had in our entire stay! and service the service was great, the servers were very attentive. The only downside was no AC, but that’s normal in playa.
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Katrina Johnson on Google

A staff member took our card to make a purchase at a cosmetic store across the street when we thought they were running our card for the lunch we had. I came back to the restaurant to speak to an owner or manager and he smiled in our face and said he doesn’t believe it because some of his staff has been there for three years. His attitude was absolutely disgusting. Somehow having the same bad staff for three years is more valid than a bank statement. So unless you like having your money STOLEN from you and you enjoy the company of thieves, I would go elsewhere. And they have an insect problem.
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Allan Christopher Pin Drew on Google

Upsides: on the Main Street good for people watching. Large selection of seafood options. Staff took the time to explain their menu and even show the pre-cooked lobsters and types. Presentation was excellent. Shrimp abs lobster were very tasty. Downsides: slightly priced up (normal for the Main Street), and the calamari was chewy (amateur mistake for a seafood restaurant). So, solid choice but didn’t wow me.
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Andreas Wessel on Google

the place is ripping customers off!! my octupus 300 peso and beer 85peso on the menu turned out to be 485 peso with taxes and then in total 585 pesos with service charge !! ppl stay away from this place. octupus was ok after asking for a lime. rice was dry and salad only flavoured with olive oil and salt.
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Hoang Pham on Google

My wife got food poisoning the other night so I went to get some take out food and kind of just splurge the bit of cash we had leftover since we’re flying out the next day. Decided to get something light so I got her a chicken breast with rice and some veggies. The chicken breast was fine, although salted a little more than it should’ve been but fine nonetheless. The problem was the steak. I got a 400 peso steak and it came out rare, (I ordered medium rare) and that’s not a huge problem again cuz I can eat rare steaks BUT it was so oily and 40% of the steak was just fat that would no doubt give myself some diarrhea the next day. The cut of meat was very poor and the chicken was edible but a little too salty. Would not recommend. Not to mention the sad fries it came with.
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Michael Finkelstein on Google

What I've learned is not every experience is the top experience in the world, I love small Local restaurants and street food to get a taste of both the food and the cultures of the many places I've visited. With that I'd say woth being on one of the most touristy blocks in Playa Del Carmen I'd say make sure they do not take advantage of you and verify prices before the check. Definitely a decent start to a Mexico Trip with a bunch of Local food to try! Not the top quality but a lot of options! ??? 5️⃣/?

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