Big Toner - 37160 León

Informal, late and careros

Excellent service

Excellent service and attention

Terrible experience, bad service and nothing recommended, they do not have the slightest notion of what customer service means.

There is always toner, good quality and affordable price

Closed during the hours that it should be open

I do not leave it without stars because Google does not let me but I told them, on Thursday I took a friend's cell phone Galaxy A71 for a screen change, they told me that it came out in 3000, since it was original quality, my friend left it in 2000- 2500 in other parts but it was my recommendation and the fact of being original quality that I encouraged him to leave it there, on Friday he stopped by the cell phone, just check that the touch worked and if it was already working, do not check it in detail because I was in a hurry. What they asked me before leaving was not to remove a plastic in 15 days to respect the guarantee (be careful, the plastic was mistreated and dirty but don't take it so important) when I give the cell phone to my friend, he asks me for mine since I have the same model, and we realized at that moment when comparing them side by side that the screen that was of original quality had wide black borders all over the edge, I let mr. Alejandro on WhatsApp and he told me that they could not give me money back, which I was not asking for, we only wanted what we had been told for the amount paid, the excuse was that I misunderstood the original quality since I was a Samsung distributor and that they did not buy in free market, which when checking free market the original screen without thick borders is at 3,200. I told him that because I was upset, the one who lost out was me. Minutes later my friend, staring at the screen, realizes that something was wrong and so was the suspicion that he ended up removing the famous warranty plastic, the cell phone was crashed in the lower left corner and the cell phone no longer blocked and began to fail a little touch. Annoyed I sent a message with a photo of the crashed and a video that it did not block, the first thing to reply was that the first thing that is asked is not to remove the clear plastic so as not to see the filthy work, now if we wait 15 days and until then we give ourselves bill? Whose fault is it? Well, yes, his excuse was that he asked me to review it and I told him that it was fine. I insist, the plastic did not allow us to see that detail on the screen. Terrible really, I'm only left with experience and when I no longer receive an answer, I blocked it (If they had wanted to fix things, they have my number and I did not receive a call) do not go, do not trust, do not fall into their "original qualities" one it is not to give away money. And if you pay, you expect a quality job or if you are not satisfied that they can offer you options. But not even that. For dirty things like you are, because anywhere, I was the one who was left bad with a debt to my friend of 3000 since now it is not only the screen, it is the lock as well. Attached images the background of harry potter is mine.