Biomedical Reference, Del Valle - Benito Juárez

Short-tempered receptionist. In addition, since they do not give an arrival card, it becomes entangled and passes to the patients as it believes that they arrived, although it is not correct when one comments it becomes rude grumpy. The police at the entrance are very friendly as well as the lady who takes the samples

My experience has been very good, the place very clean, the friendly staff and the super fast results.

I am surprised at the quality with which it is served in this place, clean nice, entering here we completely forget that it is a laboratory the lady at the reception is very friendly, and the chemistry that I take the sample does not tell the person more very young pretty she took my sample at the first and without pain, My congratulations do not fit in these lines made me feel very good in my visit. I have visited several of your branches but I stay with you. I realize that there are many arrogant people who add all their negative comments, we want to reach a place and be the only ones when there are more patients, I congratulate the ladies for their patience with people like that, because they don't deserve the treatment that people give them they just do their job.

I should mention that today, after a good time of several years assisting me I had a very bad experience, not to return ... As soon as I arrived I was attended by a person who was the same person who attended the patients and takes all the data and tells me: shortly they call him by his name and enter him ...... I was 40 minutes waiting, in that period of time I observe that: -the healthy distance is not well demilitated, neither with the signs that say on the floor, nor with the chairs, nor with the line formed by the people who are arriving -the sanitizing mat in line with the only person who attends, that is, you run into the 1st person in the waiting line -when we were 8-9 people they did not open the door for prevention, they opened it when we were 3 As the second to last patient passed (who arrived 30 minutes later) I get up and tell the other person who is attending about my long wait and he comments: -that she mentioned who was unattended (of course I did not answer because they had treated me) -that she was the only one who attended ... -When they give me the cost of my studies, it turns out that they are almost double the price of what they told me on the phone a day before ..... that they are going to trace my call ..... they are still waiting ... . (meanwhile I call the competition) -to which they reply that the recipe had an element that I did not mention and that is why it was worth more than double. I'm sorry for everything that happened, because not only are they messy and neglected, but they are also much more expensive .....

Excellent service from start to finish every time I have been, and I have been doing all kinds of studies for 4 years.

I made my previous appointment and also fulfilled the previous questionnaire, so my experience was very good and super fast. We must learn to make prior appointments and attend with the requirements if we want the attention to be fast, if we do not or can; Well, wait. Both by phone and personally, the treatment was excellent. The doctor does her job very well. Obviously if you do a COVID test where they violate your nose, it will never be pleasant; So don't overdo it. But regardless of that, he did very well! It didn't hurt and it didn't hurt either.

I've been waiting for my results for 2 days and nobody knows how to give me information. They did home delivery, they arrived two and a half hours earlier than agreed. They didn't bring refrigeration for the samples and they had many more directions to go. They agreed to send the results by mail two days ago and they have not arrived.