BIRKENSTOCK - 77500 Cancún

Terrible attention they gave me on September 18, 2021. First they didn't even open the door for us (and the employees were next to the door), when they entered they didn't even say good night to you, they are not cordial at all. We were looking for blank models of any kind, we asked them about it and they answered that there was no blank, realizing that they did have white on a shelf, and he asked them again: "And that model?" I answered "ah yes there is". Another point to note is that what the comments below say is true, they ignore you or judge you by how you dress. I came in wearing a pair of big buckle birkenstocks and my sister was very urban (street style) ... you could tell from leagues how they judged us. There is no variety in the store, they only have the classic arizona coffee models that are in all department stores. I DO NOT RECOMMEND THAT YOU GO TO THIS BRANCH. I prefer to continue shopping online where there is a variety of models and sizes.

I wanted to buy some sandals and I purposely went to this place so that the staff would practically kick me out of the store because I was going with my assistance dog, a dog that helps me detect epilepsy attacks. It is a shame to have felt rejected for needing my dog ​​with me, after this I asked for a size and they DID NOT GIVE IT TO ME. I was outraged by these two people, as they are going to ban a service dog (with an identification card) in a shoe store. If you don't like this job then change!