BODY SHOP GJG, SA DE CV - 44900 Guadalajara

I want to congratulate the Body Shop GJG workshop. I have taken my vehicle on multiple occasions due to an accident, for particular mechanical and electrical repairs as well as for laminating and painting work, remaining in excellent condition; They have also delivered my car on the agreed dates. I have never returned for guarantees of his work, from the first moment I received excellent attention. One hundred percent recommended!!!

All those reviews that talk about bad service are correct, it gave me a little fear when they assigned me that workshop to repair my car because I was checking the reviews and although it was somewhat minimal the process lasted about a month between when they received it, they got the parts and they did the job. Check your car well when you pick it up, since mine was missing a part that had NOTHING to do with the initial repair and of course it was a hassle again for them to accept, in the end I ended up buying it myself because with those people it is impossible, and What a pity that #segurosbanorte knows about this bad service and continues to send workshops like this.

I took my wife's car through insurance, in mid-January 2022, they marked me to give me an assessment of the work and the parts that were going to be changed (my mistake was asking which parts), the blow was in the rear bumper. I leave the car for repair and when I go for it, only a quarter of the defense was painted and obviously it looked horrible, only the patch, when I checked the bottom part I realized that collision parts were missing, I claimed it and did not accept the vehicle (poorly painted, breeze from the windows) The insurance sent a quality staff and the results improved, but there were missing pieces that according to whether they were authorized (I'm still waiting for the call to install them) In the end I got it with an average result. For what I paid, I could easily buy the bumper, all the collision parts and take it to a shop and have them do it better. The staff is very friendly but unprofessional, they are not serious and when you go to the facilities, it seems that they have a party, only the beers are missing. If they send you to this shop and for some reason they look up the location on Google Maps, don't take your car here! Don't waste your money!

Excellent attention and service. I took my car in for a spoiler repair and they had it ready the next day. They gave me options (change of part or repair) to choose from and price differences to contrast. The work was very well done and for a reasonable price.

Well, just as clients give us a bad opinion due to some bad experience, I also consider that it is the most laudable and just when the company responds to you, mention it. In this case, the Manager Luisa contacted me to help me with the situation to explain what happened and I have to admit that the work, although it was minimal, the truth was that they did it quickly to be sent by an insurer. If in my previous comment I mentioned the advisor, the truth is, although I no longer had contact with him after that day, I don't think the attitude of this character or the other employee who is on the side of the repairs will change. But what is remarkable is to mention again the girl who attends you in the mornings, Fernanda is her name, the truth as a client and person who has been in customer service in repairs, do not let her go, you really He helps with what you need, in addition to being very friendly, he has a great commitment to his work. Greetings.