Boutique Car Show - 45070 Zapopan

They took too long to have my vehicle ready and when they delivered it to me it was badly repaired, I left it again for repair and when they delivered it again they left another detail of bad repair

The service is good, they attend well and respond to questions and concerns that may arise in the process. As for the final work, I think it can be improved, I expect attention to detail, but if one makes observations about where or what did not turn out as one would expect, they take pains to solve it and/or fix it.

I took my car in for repair three weeks ago and the follow up has been very poor. I have to be constantly talking to ask for information despite the fact that when I left the vehicle they told me that they would create a whatsapp group. Every time I talk they tell me that they will create the group to give me information but they never do. It is also very difficult to answer the phone the last hour. If you try to call after 4:50 they take about 40-50 minutes to answer the phone. The deal is good when they do answer.

MOAAAAALISIMO WHAT FOLLOWS HIM. 1. Delivery times: 2 months. Until I speak to the insurer so that they put pressure; Coincidentally, the next day they already had all the pieces. Within those 2 months I had to go look for a key and the car was in a warehouse without a tire. Coincidentally, when the car was delivered to me, the dashboard where the tire pressure was marked no longer worked. 2. I took it to the warranty after a month because a door was out of square, the paint was about to come off and I couldn't change the focus of the reverse camera (which I could do before entering that "workshop") when I told him all this to the person in charge of the workshop, Mr. José Chávez; The man became defensive and uncompromising until he spoke again with the insurer, he changed the man's manner. He told me that they would deliver the car to me in 4 days and a week passed and nothing until I contacted the insurer again, they gave me delivery time. 3. Finally they give it to me without being able to change the focus of the camera and the man tells me that it is not possible to change that model, when before it was in his hands he could do it, the fender that is supposedly new is scratched and to finish it off a piece of chewing gum muddy on the passenger's mat... sooo bad bad. Really look for other workshop options... my car unfortunately returns to that workshop for "guarantee" for the second time. 4. Is it a good option to go to PROFECO?

Super terrible experience, the first time the work was terrible, I took it a second time because they were supposed to repair the details and it was worse, almost 3 months in the workshop, and when I go for it; part of the trunk lid was broken, very deep scratches; I told them and they only put paint at that time, which made me feel tremendously silly. To make matters worse, they left the car with an oil leak due to the poor work they did and without a drop of antifreeze, what is in that workshop is irresponsible, the car is all dirty inside and it is so careless that they left me a piece of another car in my trunk that they will be looking for later and taking longer to process another unit. Annex photos of the aforementioned; If you have this workshop option, do not choose it.

They are very professional, especially Mr. Antonio, a great person. I am very grateful to him for how my car was handled, thank you very much.

Today we deliver the car to repair a crash, it will be waiting to evaluate its work, due to the blow the glove box was damaged and cannot be opened, I have a Sony speaker and documents, so I will also expect respect for my things . I will continue to tell you how it went. I also loved meeting these beauties and I share them ...

The process was too tedious. It was to change the hood, facia, wv logo, grill and right headlight. Brand new. The wait for the delivery of my car was 22 days, I think normal. But in handing it over to me, several incidents occurred. 1. They stole a cell phone magnet and 3 USB cables that appeared in the photos as evidence that they were there. It took me 1 week to solve it. 2. They offered me polishing, waxing and polishing of the car to make up for the theft. I think this is fine, however the polishing was not the best. For this, when I received my car, I made an observation of the face, that it was a bit out, he told me that it was normal, and since I do not know, I said ok, it's fine. However, it was checked by my trusted mechanic, just by sight. AND: 3. They gave me the facia of my car with the defective guide and that it did not work. I had to go back and tell them. 4. The chest out of square, did not close 100%, I also had to tell them. 5. A blown headlamp that comes back to change with them later. 6. The car was delivered to me without a full tank for the air conditioning, I also had to return to tell them. Finally I was missing my front hoppers, first they were going to check, why did they have some hoppers there and maybe they were mine, then they told me that they had to check several photos of their processes. And finally after 1 week, they told me that the car did not bring hoppers. Which I cannot assure that I brought them, but with all this it also makes me doubt this workshop. When you deliver something you deliver it well, because you are the one who knows. No, I had to ask my trusted people who know about this to realize their work poorly done or not 100% finished. I was disappointed in the workshop. The people or managers are very friendly and accessible, but that does not take away everything that happens and all the times I had to return to the workshop. It is time that I do not have for my work and additionally I pay an insurance, so that this type of situation goes well, not to go through this.