Branch Citibanamex Exhibimex - 01180 Ciudad de México

2.1/5 based on 8 reviews

Contact Branch Citibanamex Exhibimex

Address :

Calle 10 132, San Pedro de los Pinos, Álvaro Obregón, 01180 Ciudad de México, CDMX, Mexico

Phone : 📞 +8
Categories :
City : CDMX

Calle 10 132, San Pedro de los Pinos, Álvaro Obregón, 01180 Ciudad de México, CDMX, Mexico
L
Leslie Hdz on Google

No respetan el turno, el sistema que tienen de numeración de turno no sirve y no te avisan... Tarde una hora y media y aún no pasaba y pregunte que entonces a qué hora iba a pasar y me dijeron que aún me faltaban como 10 turnos más. En personal que está en cajas es súper lento, se tardan mucho atendiendo a una sola persona. ¡No volvería jamás!
They don't respect the turn, the system they have on shift numbering doesn't work and they don't let you know ... It took me an hour and a half and it still wasn't happening and I asked what time it was going to happen and they told me that I still had about 10 more shifts left. In staff that is in boxes is super slow, they take a long time attending to only one person. I would never come back!
C
Carlos Lucci on Google

No recomendado 1.- No saben hacer transferencias internacionales , se espantan y hasta te preguntan que porque envías dinero a otro país. 2.- Si retiras arriba de 20 mil pesos la gerente te pone trabas y dice que no es tu firma , que traigas tu contrato si deseas retirar dinero . 3.- no respetan a los clientes 1 de Banamex . Hasta 1 hora te dejan esperando. He tenido muchos contratiempos con esta sucursal Le recomiendo la sucursal de Soriana San Antonio , el servicio es más ágil Espero y Banamex lea estos comentarios y capacite mejor a sus trabajadores
Not recommended 1.- They don't know how to make international transfers, they get scared and they even ask you why you send money to another country. 2.- If you withdraw more than 20 thousand pesos, the manager puts you in trouble and says that it is not your signature, that you bring your contract if you wish to withdraw money. 3.- Banamex customers do not respect 1. Up to 1 hour they leave you waiting. I have had many setbacks with this branch I recommend the branch of Soriana San Antonio, the service is more agile I hope and Banamex read these comments and train your workers better
S
Sherinny Klinver on Google

Pésimo servicio en atención a clientes 2 HORAS para ser atendida. El INE por privacidad de la información puede omitir de la credencial de elector la calle donde vives. No es posible que siendo un documento válido a nivel nacional para el banco no lo sea. Y te piden un comprobante de domicilio para los trámites. Sencillamente nefastos. Adicional el lugar luce descuidado y sucio.
Terrible customer service 2 HOURS to be attended. The INE for information privacy can omit the street where you live from the voter's credential. It is not possible that being a valid document at the national level for the bank it is not. And they ask you for a proof of address for the procedures. Simply disastrous. Additionally the place looks run down and dirty.
k
karen sixto on Google

El como se organizan pésimo estuve esperando más de 3 hrs
How they organize terrible I was waiting more than 3 hrs
J
Jeshua Ivan Irazabal on Google

Normalmente sólo hay un Ejecutivo disponible para atender personas, los demás están en el teléfono más ocupados atendiendo llamadas o simplemente no están, uno debe esperar más de una hora mínimo para ser atendido, voy seguido solo por la cercanía y siempre es lo mismo. Tampoco hay alguien en la entrada que te oriente y te diga con quien realizar tu trámite. Muy mala organización
Normally there is only one Executive available to serve people, the others are on the phone, busier taking calls or they are not there, one must wait more than an hour minimum to be attended, I am followed alone by the proximity and it is always the same. There is also no one at the entrance to guide you and tell you with whom to carry out your procedure. Very bad organization
I
Israel Mendez on Google

Una sucursal tranquila, pero el estacionamiento de la plaza es muy caro y está muy mal planeado
A quiet branch, but parking in the plaza is very expensive and is very poorly planned
n
norma caballero on Google

Pésima atención. Si no eres cliente priority, no te atienden. Te hacen esperar mucho tiempo, aunque haya poca gente. No regreso a ese banco.
Terrible attention. If you are not a priority customer, they do not serve you. They make you wait a long time, even if there are few people. I'm not going back to that bank.
t
tania gomez on Google

Pésima atención por parte de la asistente Adriana que da los tikets no me proporcionó uno por no ser cliente prioritario, me salto a mí para pasar con ejecutivo , una persona que solo pasaba a ventanilla la hicieron esperar más por mala organización. Deben pensar que si vamos deben ayudar o perderán clientes.
Terrible attention from the assistant Adriana, who gives the tikets, did not provide me with one because she was not a priority customer, I jump to me to go to an executive, a person who only went to the window made her wait longer due to poor organization. They must think that if we go they must help or they will lose customers.

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