Budget - 80200 Culiacán Rosales
3/5
★
based on 8 reviews
Cobertura de daños a tercero (SLI)
Esta cobertura lo protege de reclamaciones que terceros puedan realizar en su contra en caso de accidente o una situación relacionada.
Contact Budget
| Address : | Prol. Álvaro Obregón 666 sur, Miguel Alemán, Jorge Almada, 80200 Culiacán Rosales, Sin., Mexico |
| Phone : | 📞 +88 |
| Website : | https://www.budget.com.mx/ |
| Categories : | |
| City : | Sin. |
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Gris Lopez on Google
★ ★ ★ ★ ★ Definitivamente NO la recomiendo pensé que era una empresa sería lo cual me equivoqué tuve una muy mala experiencia ya que fuí a rentar una camioneta unos días antes (para asegurar la unidad) me tomaron los datos ya que quise hacer el pago no quizo la persona"Jesús" quien me atendió lo cual se me hizo raro y le pregunté el motivo y su respuesta fué que el pago se tenía que hacer el día que recogiera la camioneta(mi gran error de no exigir que lo tomará)mi sorpresa fue que cuando fuí por ella la respuesta de la señorita que me atendió dijo que no había unidad disponible ? que todas estaban ocupadas. Para finalizar JAMÁS volveré a ir a esa empresa
 I definitely do NOT recommend it, I thought it was a company, which was the wrong thing I had a very bad experience since I went to rent a truck a few days before (to insure the unit) they took the data since I wanted to make the payment, the person didn't want to " Jesus "who attended to me which made me weird and I asked him the reason and his answer was that the payment had to be made the day I picked up the truck (my big mistake of not demanding that he take it) my surprise was that when I went For her, the response of the lady who attended me said that there was no unit available ? that all were occupied. I will NEVER go to that company again
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Irving Michel on Google
★ ★ ★ ★ ★ Pésimo servicio, mi carro estaba reservado y pagado para recogerlo a las 11 am, sin embargo, al llegar nos dicen que no está disponible y que tengo que esperar hasta que haya una entrega, sin dar un tiempo de espera estimado y que la opción que me daban era un reembolso. La señorita del mostrador no sabe atender al cliente, no sabe dar respuestas ante estos casos. Pregonan tener enfoque al cliente, sin embargo, demuestran todo lo contrario.
Terrible service, my car was reserved and paid to pick it up at 11 am, however, upon arrival they tell us that it is not available and that I have to wait until there is a delivery, without giving an estimated waiting time and that the option that They gave me a refund. The lady at the counter does not know how to serve the client, she does not know how to respond to these cases. They claim to have a customer focus, however, they prove the opposite.
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Arturo Michel on Google
★ ★ ★ ★ ★ Hicimos una reservación por internet y al llegar a la sucursal nos dijeron que el carro no estaba disponible, a pesar de haber hecho la reservación desde días antes y haberla pagado con varios días de anticipación.
Prácticamente nos dijeron que no había carros, que no sabían a qué hora iban a estar disponibles ni nos aseguraban que nos dieran carro más tarde, la atención al cliente es pésima, su compromiso con el cliente es nulo, no renten en este lugar con esta bola de incompetentes, mejor vayan a otra agencia que si tenga ética y compromiso con el cliente.
We made a reservation online and upon arrival at the branch they told us that the car was not available, despite having made the reservation from days before and having paid it several days in advance.
They practically told us that there were no cars, that they did not know what time they would be available or assured us that they would give us a car later, the customer service is bad, their commitment to the customer is null, do not rent in this place with this Incompetent ball, better go to another agency than if you have ethics and commitment to the client.
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Daniel Espindola on Google
★ ★ ★ ★ ★ No reserven con Budget, tengo reserva con 4 semanas de anticipación, confirmada y prepagada, llego a la oficina a la hora acordada y no hay autos disponibles, el personal actúa como si no pasara nada y no ofrece otras opciones, simplemente no hacen nada... Pésima atención y pésimo servicio no prestado. La persona en la oficina en lugar de anticiparse y solicitar el auto cuando llegamos estaba platicando con su compañero cómodamente
Do not book with Budget, I have a reservation 4 weeks in advance, confirmed and prepaid, I arrive at the office at the agreed time and there are no cars available, the staff acts as if nothing happens and offers no other options, they simply do nothing. .. Terrible attention and lousy service not provided. The person in the office instead of anticipating and requesting the car when we arrived was talking to his partner comfortably
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Rodrigo Romero on Google
★ ★ ★ ★ ★ Lo peor. Grandes sorpresas te esperan.
No pagues online. Mejor huye ahora q puedes.
Worst. Big surprises await you.
Don't pay online. Better run now that you can.
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Huero García on Google
★ ★ ★ ★ ★ made reservations couple of months in advance , when i got there the lady at the rental place was like im sorry there's no Cars available and acting like nothing ... that was the worce experience ever ... I'll never rent a car from this place . I recommend you looking for another options !!
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sal rivas on Google
★ ★ ★ ★ ★ Arrived at airport my wife already there had prepaid rental. I arrived and had the car ready she did not bother to check that car was already payed but charged me again any way used my credit card to pay charged part and recharged full amount again my credit car was declined was not planning to use out of country so did not notify my credit card company so I payed in full with my atm card took the car had to bring back 2 days later because the brakes needed to be changed that gave me a car that was going to sales and had a low tire and bad shock with full coverage insurance they are still going to charge for repair 1 week later still have the charges on my wife's credit card my credit card and my ATM card charged use 3 times the amount. We call budget talked to Itzel Ibarra Gerente Budget Culiacan she does not return our calls. They don't care they lost loyal 12 year customers. Very bad experience
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Tania Aguilar Obeso on Google
★ ★ ★ ★ ★ We had a prepaid reservation for four days. Upon our arrival to the airport there was no one in the stand to welcome us. So one of the locals gave me the phone number to call them and find out about my reservation. There were short on staff and were taking forever to come and pick us up while we had to wait in the bad hot humid weather. Finally someone from the airport gave us a lift because from Budget there was no show. Once in the office the had no car for me and I was told to wait ten minutes for one that was coming from downtown. I do not know much the city but I guarantee you it might take a lot more than that. Finally they gave us an upgrade car and right there I requested the vehicle for one more day. when I returned the car on the fifth day the extra charge for that extra day was the double of what I was told in the beginning. The manager was not available and no one could help me with the bill. Quite upsetting situation. I had rented cars in the US and had no problems at all.
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