BUDHART MUEBLES - 44680 Guadalajara
3.6/5
★
based on 8 reviews
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Contact BUDHART MUEBLES
Address : | López Mateos norte 563 Esquina, C. Ignacio Herrera y Cairo, Providencia, 44680 Guadalajara, Jal., Mexico |
Phone : | 📞 +8 |
Website : | https://m.facebook.com/pages/category/Furniture-Store/Budhart-muebles-107639349931087/%3Flocale2%3Des_LA%23_%3D_ |
Categories : | |
City : | Jal. |
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Brandon Jimenez on Google
★ ★ ★ ★ ★ Pésimo servicio, no les importa la atención al cliente, muy tardado en tiempos de entrega.
Terrible service, they do not care about customer service, very late in delivery times.
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Esteban Frias on Google
★ ★ ★ ★ ★ Una excelente opción para comprar tus muebles y lo mejor es que los puedes personalizar a tus gustos y necesidades.
An excellent option to buy your furniture and the best thing is that you can customize them to your tastes and needs.
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María de La O. Manzano Arias on Google
★ ★ ★ ★ ★ Muy desagradable experiencia, no cumplen con los tiempos de entrega, sus políticas de empresa solo van en beneficio de la misma, el cliente es lo que menos les importa, no resuelven problemas, solo venden sin tener el conocimienro necesario, no se los recomiendo, pésimo servicio, bonsw dejen engañar
Very unpleasant experience, they do not comply with delivery times, their company policies are only for the benefit of the same, the customer is what they care the least, they do not solve problems, they only sell without having the necessary knowledge, I do not recommend them, lousy service, bonsw fooled
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jorge uribe on Google
★ ★ ★ ★ ★ Pésimo servicio dos meses para entregar el personal de costumer service prepotente no solucionan nada la persona se llama Gaby Camarena No da solución al problema que ellos mismos ocasionan
Terrible service two months to deliver the arrogant costumer service staff do not solve anything the person is called Gaby Camarena They do not solve the problem that they themselves cause
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Sara Becerra Robles on Google
★ ★ ★ ★ ★ Les comparto que mi experiencia con esta muebleria ha sido FATAL. Al hacerse llamar de “renombre”, estar ubicada en una de las mejorcitas zonas de Guadalajara, y por los precios que manejan, la realidad es que las expectativas son altas.
Pésimamente mal quedados con las fechas de entrega, PÉSIMO el trato del personal de ventas, en particular de Ericka, quien para la venta se muestra amable pero al cerrarla se desentiende y se muestra sumamente GROSERA, y pésimo el trato de servicio a clientes, los cuales tardan días en contestar y no resuelven nada. Mi pedido tenía fecha de entrega 9 dic (por escrito) y hoy 16 de diciembre no me ha llegado y nadie me resuelve nada y lo peor nadie me aviso.
Por otra parte, la mesa que compré estaba en exhibición y me comentaron que en cuanto se cerrara la compra la retirarían para evitar maltrato y hoy fui a la tienda y seguía ahí. Igualmente Ericka completamente desentendida.
Les comparto esto porque la verdad es que me molesta mucho este tipo de abusos; de faltas de respeto y de falta de seriedad de lugares que se hacen decir “buenos”. Y no quisiera que les pase a ustedes.
I share that my experience with this furniture store has been FATAL. By calling itself "renowned", being located in one of the best areas of Guadalajara, and for the prices they handle, the reality is that expectations are high.
Very badly left with the delivery dates, THE treatment of the sales staff, in particular Ericka, who for the sale is friendly but when closing it is disregarded and is extremely RUDE, and the customer service treatment is terrible, which take days to answer and do not solve anything. My order had a delivery date of December 9 (in writing) and today December 16 has not reached me and nobody solves anything and worst of all, nobody warned me.
On the other hand, the table I bought was on display and they told me that as soon as the purchase was closed they would remove it to avoid abuse and today I went to the store and it was still there. Equally Ericka completely unaware.
I share this with you because the truth is that this type of abuse bothers me a lot; of disrespect and lack of seriousness of places that make themselves say "good". And I don't want it to happen to you.
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Paola Ssin on Google
★ ★ ★ ★ ★ Pésimo servicio, y calidad. No tienen buena atención al cliente, muy prepotente y nada amable. No porque hayas pagado asegura que vayas a obtener tu mueble a tiempo o en buenas condiciones, no les importa que el cliente obtenga una buena experiencia y súper caros. Mejor vayan a Tonalá amiguis
Terrible service and quality. They do not have good customer service, very arrogant and not friendly at all. Not because you have paid ensures that you will get your furniture on time or in good condition, they do not care that the customer gets a good experience and super expensive. Better go to Tonalá friends
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Hugo Marban on Google
★ ★ ★ ★ ★ Excelente trato, me encanto mi sala, la personalizaron con todos los detalles que solicite
Excellent treatment, I loved my room, they personalized it with all the details I requested
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Empresas Del Cupatitzio on Google
★ ★ ★ ★ ★ No les pongo menor calificación porque no da la opción, pero en verdad no compren en esta tienda cara y poco profesional. A cual más de los empleados y no dudo de que igual los dueños. Sin anticipo no comienzan a "elaborar" tus muebles, hasta ahí, todo bien. Se compraron 3 recámaras, en una de las cuales enviaron roto un mármol, el cuál a pesar de ellos admitir que habían roto y reparado, volvió a llegar quebrado, y tuvimos que pagar nuevamente para cambiarlo. Por otra parte, pedimos unas sillas para un comedor y las hicieron tamaño sillón y en un color de tapiz diferente al acordado. Las sillas son inservibles como silla de comedor. Y ni Érika, Merlin, y otros 2 empleados que tuvimos el disgusto de tratar se hicieron responsables. Así que en resumen, terrible experiencia. Por favor NO COMPREN con estos ladrones abusivos.
I don't give them a lower rating because they don't give you the option, but really don't buy from this expensive and unprofessional store. To which more of the employees and I have no doubt that the same owners. Without advance they don't start to "elaborate" your furniture, so far, all good. 3 bedrooms were bought, in one of which they sent a broken marble, which despite them admitting that they had broken and repaired, arrived broken again, and we had to pay again to change it. On the other hand, we asked for some chairs for a dining room and they made them armchair size and in a different upholstery color than the agreed one. The chairs are useless as a dining chair. And neither Érika, Merlin, and 2 other employees that we had the displeasure of dealing with took responsibility. So all in all, terrible experience. Please DO NOT SHOP with these abusive thieves.
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