Burger King - 77533 Cancún

Unfortunately bad experience. The attitude of the bad cashier. He didn't have change and it wasn't to kindly tell me to give him a few minutes while he checked to see if the next customer had change. He only told me: I have no change.. the one that follows.; and he didn't have any change either and he started handing out the shift and counting the money and arranging the boxes where the bills are put. A thousand hours later, with a fuchi face, he gave me the money. I went to give me the hamburger and the boy was giving me the hamburger and I told him you already put ketchup, mustard etc. and he told me no... that I had to tell him what they should put on it... so I told him for a good service you should ask me what I want and how many... and in the end he hadn't even offered me napkins, let alone put me on. .. that is, he did not understand what I told him about good service ... and putting the cherry ... there are no chili peppers, no sauce on the envelope .. I already left upset for so long standing and because they have neither attitude nor the condiments that a hamburger has.

Very bad service. What should be a fast food restaurant is far from it. From arrival. The cashier doesn't have change and you have to wait for her to get it. Then another very long wait for them to prepare the hamburger, which when they finally delivered it to me, it was very poorly done, everything coming out of the bun everywhere. The potatoes are no longer what they were before, now they are the worst potatoes in this type of restaurant. The bench that touched me to sit dirty with food remains. One of the soda dispensers doesn't work. Anyway. Burger King is far from being what it was many years ago. I stopped visiting this brand and now that I return thinking that it has improved, I find that now it is worse. In short, I never return.

Terrible, I made a purchase that I wanted to modify and Heidy at the counter with a lousy attitude, threw the change at me and with mugs agreed to do it. He made me wait while he got on with the supervisor and the worst thing is that he didn't even do any sales work. I hope they verify who they hire because stripped like this they force us not to return and there is a lot of competition

It was good to see that they are receiving customers and that the team is making an effort to serve their visitors and offer almost everything on the menu. In this branch I have always found very good fries and the king of chicken well cooked.

I ordered a whopper bbq bacon burger and it didn't even come with bacon, cold meat and raw potatoes. I had a long time without coming to buy Burger King and the truth is I won't come back they have lowered the quality a lot and they also took too long the order for what they delivered to me, very disappointed!