Cabañas Santa Helena - Mazamitla

It is seen that they only milk these cabins, since they never invest them. They are ugly, lousy and neglected, they deliver it to you dirty, it is useless. Refrigerator, furniture and stove BIEJAS ... and not to mention, we killed 8 large spiders, we asked to leave but the owner threatened that we would lose the deposit. NEVER RENT ”!!

BEWARE FRAUD???, THEY DO NOT REFUND YOUR DEPOSIT, IT IS A SUPER DIRTY PLACE WITH OLD FURNITURE. THEY HAVE BEEN MAKING THIS FRAUD FOR YEARS, ONE THING IS WHAT THEY SHOW IN THEIR PHOTOS, BUT WHEN YOU ARRIVE IT IS A BECAUSE THEY ARE FULL OF ANIMALS FACCE PAGES, THE GOOD COMMENTS THAT APPEAR HERE ARE FROM YOUR SAME FAMILY, BE CAREFUL, DO NOT WASTE YOUR MONEY

Disgusting cabins, dirty in all their appearance. mattresses with fleas and ticks, says that because people carry dogs. He sends you photos from many years ago and is actually has old and disgusting furniture. Go to other cabins, this is a usurer, thief.

Sad decision to choose this cabin, it lacks basic maintenance, very damaged mattresses, very old and unusable kitchen appliances, televisions without control. The blender caused the loss of food due to the poor condition that we discovered later, it is a private cabin, I recommend not renting if you are not clear about the conditions of what you are supposedly enjoying. Imagine rarely going out and having these unpleasant services ??? In short, that bad experience on this occasion. This is a cabin located 150 meters from reception, is in Mazamitla villas, there are many others very nice of course, but be careful because you can touch is that apart from neglected is old. I would like to not give a star, but in order to publish it asks me for at least one, but the reality is that it does not deserve it. Greetings, I hope and this serves to prevent and manage to enjoy that time as a family.

When I get to the place they send you to another, and not only that, but also the cabin is in poor condition, it lacked cleanliness, one of the toilets was not leaking and smelled horrible, they do not leave you any soap to wash your hands in the bathroom, the roll of paper they left and only in one of the bathrooms was all wet, the super cheap cabins are not such as to give that terrible service, especially with the cleaning, all dusty. We have rented in other places like Lupita cabins and Melany cabins and everything excellent. Before renting better I recommend you look for another option

Appalling! They guarantee your reservation in a cabin and even in advance they do not respect it ... they changed it two days before, being that the reservation was made about 10 days ago. (He just told me I'm not leaving you without a cabin, I'm just changing it or if you like I will refund your money). Because I no longer had time to look elsewhere for being a bridge and missing a day I had to be rude, she got me another that was not hers, everything went very well but it is not fair that I do this type of fraud !!!

The attention of the owner is terrible, they take a long time to answer and answer questions. They take a long time to return your money for some situation. !NOT RECOMMENDED!

I did not like anything. Mr. Angel takes me a long time to get to the preserve to deliver the cabin, on entering we realized that it is small and dirty. As it passed the saw while there was no microwave, the stove did not work the oven, there were no towels or blankets, was told by the covid I will notice we had to wear our white (towels, sheets and blankets) in conversation WhatsApp never warned me, if so had been microwave and cooking utensils. In the rooms headers bed they are wooden and were dirty and lamps toilet do not work every time out new things and were very annoying, how neighbors were naked in the common area "garden" that's not garden looks like a dump. Even that many people go very rude ticketed and hopefully the more people do not fall in this fraud.