Camiones Noroeste - 31000 Chihuahua

They schedule trips for CHRISTMAS AND NEW YEAR and there is no one in the offices attending to changes etc etc. me today Dec 25 2021 I had planned to travel to Houston but for X rqzon I did not travel. and the cancellation policy (ticket is not returned) and changes extra charge of 15 morlacos. The departure from Houston changed the schedule one hour before the schedule. THEY NEVER WARNED ME, they talk to me an hour before to see if I'm going to travel but I had to pay 45 dlls of uber to follow the truck that they gave me and I could reach it 45 to 50 minutes from the exit at exit 92 or 72. I am going to request a refund of those 45 dlls as well as they charge to change the exit and even more so in the United States where errors are paid with discounts on future purchases and / or returns. Another thing that I would like them to improve is that they put a movie all the way and cut the movies at 12: 00 hours. and turn up the volume because the volume was not heard. I know that I am a Mexican company and I am glad that someone had the vision of taking trips to Houston. But just as they have US plates, they must also follow the service policies and rules that are made and followed in the United States companies because they are also a US company because they must pay taxes. the drivers are very professional.

The staff is super attentive and helpful. In addition, the trips are comfortable and efficient.

It is a very clean place, with several seats to wait, the staff is very friendly, there is an area to buy fried foods. The prices are very accessible, the buses on the other hand are clean, of good size, in good condition, the drivers are very friendly and know how to drive properly and prudently, the speed is very adequate. They have ample space to store luggage, and with central destinations, since they will not leave us in dark or remote places.

Affordable, very friendly person at the counter, highly trained drivers for driving on the highway and in the city with personalized attention

Very bad experience, they raise more people than can be seated, many without face masks and nobody told them anything, they are not forbidden to get on, they stop every half a block, terrible!

Terrible service, we bought tickets well in advance because we were 6 people and we chose our places to be together and they do not respect the assigned seats, and nobody gave any order about it, no authority on the part of the driver, above all the answer he gives me to the moment of the claim is that the one who gets on first chooses the seat he wants

Small station, but well located, I think it is empty all the time, because that is practically the way I touch myself. The routes are several and to whatever destination you want, at least known. Kind and with punctual answers. You can send and receive packages.