Cancun Sightseeing - 77500 Cancún

I just went on an amazing tour to Chichen Itza (plus a cenote and Vallordidad) with Alfonso and crew. Learned so much about Mayan history and current day Mayan people. There was also a good amount of food/beverages so we were never hungry during the excursion. Thanks again Alfonso! :)

My tourist Ricardo on September 21st, 2019. I went to the day tour for Chichen itza and my experience is terrible! Ricardo my tourist (booked with Expedia)was so racist because we were Asian. The instant was me and my family had an argument with the other group of family who also joined the tour because of bus sitting adjust. The lady said she want to hit us and their family had one guy coming up to me and my sister with threat but Ricardo didn’t come settle the situation until few minutes later when it was in really really bad situation. He decided to listen to the Spanish lady from beginning to the end but when I start speaking he kept on stopping me assume and blame it’s our fault. OMG I felt terrible because it was pointless to explain myself when his face already show the attitude with careless and annoyed. The way he approach to us was upsetting. My question is why he didn’t stop her while she speak but when I want to speak, I was interrupted??!?! BECAUSE WE ARE ASIAN AND WE DON'T SPEAK SPANISH??? This had me thinking that’s why I felt racist! Honesty, there is possibility trip might happen miscommunication and it might happen issue however I don't expect my tourist would just pick side and assume we were the trouble or dramatic one. I'm pretty sure it's not only Spanish visitors and i'm sure there is plenty Asian customers visit too. Please address the problem with Ricardo. Also, Ricardo did cut me off and said sits are allow to adjust however the space of each sit is small and how funny is that my fiance was sitting in front of the lady I had an argument. My fiance didn't adjust the sits cause we all know better that it wouldn't be convenience for others. The Spanish lady said she didn't have space because my fiance adjusted his sit and distracted her. Ricardo DO SEE THAT MY FIANCE SIT WAS NOT EXTENDED BACK but he looked at me with an attitude and said yes he did adjust his sits. This is unprofessional and unacceptable with him.

Our tour of chichen itza was horrendous for 2 main reasons: the service, Expedia(used to book the trip), and the tour guide/staff. First of all, the service was terrible as it wasn’t the guided tour promised in the description. They made us go by ourselves and most of us even got lost. The only tour we got was from a staff member who spoke decent English and was very kind. However, the same cannot be said for the rest of the the staff. Another reason why our tour was horrible was because of Expedia. Expedia ruined our tour via the prices. The prices were suddenly increased once we started and they were quite frankly taking advantage of our kindness. They even threatened to leave one of the three families behind. Finally the last reason and definitely not least was the tour guide during the bus ride. He even tried to scam us at a point. Not only was he money hungry but also sexist in a way. He would only speak to men and completely ignore women. The staff was equally as worse and did not care for the well being of our group at all. Some people kept asking for alcohol and were extremely drunk yet they kept letting them. In conclusion, our trip was completely ruined by the people conducting it. Not only was there a terrible tour but also terrible service that ruined the beautiful Mayan ruins.

Did the Puerto Morello tour with them. This is the best and the most efficient snorkelling tour in Cancun. The pick up van came 10 minutes late but everything was still on time and we spent two hours in the water at two different sites. we saw a sea turtle, stingray, lobsters and barracudas. The hospitality is amazing and the guides (Chalo & Tom) were helpful in pointing out different marine life. It's great for beginners too!

We had an amazing trip to the Tulum Archaeological site and Cenote Chaak Tun with Tomas! Tomas was so full of knowledge and gave us a very detailed tour of the Cenote; he was helpful to all members of the group. I was concerned not seeing many Google reviews of this company but had a great experience. I’ve been on several tours in different countries and this was one of my favorites.

Cancun Sightseeing was the highlight of our trip to Cancun! We did both the Tulum tour with the Hubiku Cenote and the Chitchen Itza all inclusive tour. The tour is very well organized and takes care of everything. They even pick you up directly from your hotel. Our tours guides Raquel and Ave were very knowledgeable and made sure we were well taken care of the entire tour. Tours offer a great combination of very interesting guided tours but also free time to explore in your own. Would definitely recommend 10/10.

Very good over all! We did the chichen itza tour. The itinerary was good, the cenote was refreshing, the food was good and the kulkulkan temple was incredible. Overall a very good experience. The tour guide, Navarro, kept trying to guilt trip us to buying things. We ended up buying a ‘biodegradable bug spray’ so that we don’t ‘contaminate the cenote’. Idk if he just pocketed that money or what happened there. #imsalty I would do it again tho- just probably not with that tour guide.

We did the Chichenitza tour with stop at Hubiku cenote and Valladolid. Very well organized itinerary. Our tour guide Sergio is a top man, he is very knowledgeable and very entertaining. The bus was spacious and very clean with air conditioning all the time.