CARE mobile experts - 97118 Mérida

4.7/5 based on 8 reviews

Contact CARE mobile experts

Address :

C. 50 460, Gonzalo Guerrero, 97118 Mérida, Yuc., Mexico

Phone : 📞 +999987
Website : http://centrodeservicioapple.mx/
Categories :
City : Yuc.

C. 50 460, Gonzalo Guerrero, 97118 Mérida, Yuc., Mexico
V
Valeria Cervantes on Google

Muy buena atención de la chica. de toda la plaza es la única que maneja micas para OPPO y muy amablemente me ayudó con la instalación, gracias.
Very good attention from the girl. Out of the entire square, she is the only one that handles lenses for OPPO and she very kindly helped me with the installation, thank you.
p
patricio álvarez on Google

Excelente servicio, sobre pasó expectativas
Excellent service, exceeded expectations
A
Ana Canto on Google

La chica y el chico fueron muy honestos, yo pensando que me tenían que cambiar el centro de carga y ellos me dijeron que no era necesario, solo me lo limpiaron y con eso quedó, encantada con el servicio!
The girl and the boy were very honest, I thought they had to change the load center and they told me it was not necessary, they just cleaned it and with that I was delighted with the service!
L
Luis Jesus Rodriguez Alonzo on Google

Excelente atención de la Srita. a cargo de la isla.
Excellent attention from Ms. in charge of the island.
R
Ruben Soto on Google

Gran servicio por parte del personal muy amables y sobre todo atentos en lo que necesitas ??
Great service from the very friendly staff and above all attentive in what you need ??
R
Richard Silva on Google

Pierdes tiempo y dinero y tú celular no queda bien tener que regresar 2 veces y el celular queda peor y lógico después de tanto tiempo vence la garantía es una completa injusticia si alguien sabe si se puede llevar el caso a la Profeco o demandar de algún modo por qué somos muchos los que hemos sido estafados por este negocio
You waste time and money and your cell phone does not look good having to return 2 times and the cell phone is worse and logical after so long the warranty expires, it is a complete injustice if someone knows if they can take the case to Profeco or sue in some way why are many of us who have been scammed by this business
C
Carlos Eli Escobar Ruiz on Google

Mala comunicación entre los empleados, no los veo como expertos, no prueban correctamente los equipos para verificar que funcione bien su trabajo, lleve mi compu para cambio de tarjeta madre, pero no me lo entregaron bien, ya que no funcionaba con el cargador que debía funcionar (una magsafe2), decían que el problema era mi cargador, que era genérico (cosa que no es cierta, le mande hasta la factura) y muchos pretextos más, me tuve que poner de exigente con ellos para que se hicieran responsable del error que tenía mi computadora, y probaran correctamente el equipo y los cargadores, ya que estaban probando con modelos diferentes de cargadores y le hechaban la culpa a mi cargador, perdí 3 meses en la reparación y al final asumieron su error y me corrigieron la computadora, perdieron el adaptador de mi cargador y le pusieron otra, pero bueno, al final se hicieron responsables. No los recomiendo por los corajes que me hicieron pasar y el tiempo perdido y sin mi computadora, tuve que comprar otra por el retraso. No recomendado
Bad communication between employees, I do not see them as experts, they do not test the equipment correctly to verify that their work works well, I took my computer to change the motherboard, but they did not deliver it to me well, since it did not work with the charger that it should have. work (a magsafe2), they said that the problem was my charger, that it was generic (which is not true, I even sent you the invoice) and many more excuses, I had to be demanding with them so that they were responsible for the error I had my computer, and they correctly tested the equipment and the chargers, since they were testing with different models of chargers and blamed my charger, I lost 3 months in the repair and in the end they assumed their error and corrected the computer, They lost my charger adapter and put another one in it, but hey, in the end they took responsibility. I do not recommend them because of the courage they put me through and the wasted time and without my computer, I had to buy another because of the delay. Not recommended
E
Ezequiel Vazquez on Google

MAL SERVICIO! Fui por un cambio de pantalla, no la pegaron bien, en el momento mostré al técnico que estaba levantada y me dijo que regrese "mañana" que porque se acaba de pegar no se podía despegar, regrese al dia siguiente y tampoco la pegaron bien pero mínimo ya esta mejor pegada aunque el touch tuvo un fallo, se alentó al escribir. Admito que tienen buena atención al cliente, rapidez, limpieza en sus trabajos, pero no les gusta atender garantías!! No regrese a que reparen este problema "porque vi su actitud al ir por la primera garantía" además de no tener tiempo de ir, ya que vivo en progreso y no tengo tanto tiempo de ir y esperar la garantía. ESPERO ARREGLEN ESE PROBLEMA! Mas atención en sus trabajos.
BAD SERVICE! I went for a screen change, they didn't stick it well, at the time I showed the technician that I was up and he told me to come back "tomorrow" that because it just stuck it couldn't be detached, I came back the next day and they didn't stick it well either, but At least it is already better hit although the touch had a failure, it was encouraged when writing. I admit that they have good customer service, speed, cleanliness in their work, but they don't like to attend to guarantees !! Do not come back to have this problem fixed "because I saw their attitude when going for the first warranty" in addition to not having time to go, since I live in progress and I do not have that much time to go and wait for the warranty. I HOPE FIX THAT PROBLEM! More attention in their work.

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