Carek CRT - Turismo Carek - 77500 Cancún

Buen lugar

Excelente servicio

Pos según GOOGLE dice que yo estuve aquí y pues no lo recuerdo... pero pues si google lo dice ¿quién soy yo para contradecirle?

El tour por la ciudad en Campeche estuvo excelente con nuestro guía Enrique quien fué muy informativo, profesional, puntual y atento. Lo recomiendo ampliamente.

Me asignaron a un tour incorrecto, le hice saber esto a la persona de ventas quien mencionó una compensación por el error. Han pasado más de dos semanas y ahora que lo contacto para dar seguimiento, ya no me responde

Very kindly.

***Buyer Beware!*** Terrible, TERRIBLE service and experience! We had arranged, and prepaid for transportation from the Cancun airport, to the resort in Playa Del Carmen and return service after our vacation. We were instructed to leave the airport via the main (only) airport exit in Cancun and our driver would be waiting, with our names on a sign. We did as instructed and our driver was nowhere to be found. I had to have someone from the Cancun help area callt number I was given (because the operator only spoke Spanish)... the operator had no idea where the driver was, so she would attempt to contact. Another English speaking) operator called back and stated the driver was at the terminal waiting for us... Which he was obviously not. She called him back, and then called me again, this time she said he was close by and would be there before long. We waited for about 30 minutes before he arrived. I asked if he was given the wrong time or what the problem was and he simply stated he just wasn't there on time. Once we were picked up, the operator text me to confirm our next pickup time and date. The ride there was in a very large and luxurious vehicle. This was certainly the ONLY highlight of this experience. When it came time to be picked up (0800am) to the airport, the driver never showed. I called and called and called, but no answer. After about 10 attempts, the lady answered and it sounded as though I had woken her up. She had no idea what was going on and would call me back once she figured it out. After quite some time, I had to text her and ask what was going on because we needed to get going. She ended up telling me it may be best to get a taxi and she would reimburse me for it because her driver was nowhere to be found... The three of us ended up being crammed into the back of a tiny taxi. Our luggage took up the trunk and the front seat. Mind you, I am not a small man. Needless to say, the ride back was terrible. Not because of the driver but because we just didn't have time to wait for a van or even our original driver to get out of bed, or finish whatever he was doing... Had I not been proactive, we quite likely could have missed our flight. Don't risk it... There are more reliable companies out there.