Casa Chaca - 77060 Tulum

Excelente

No hay nada fuera de lo común

Horrible!!We tried to work with the owner for two days without water and still there was a problem. Leaving us no choice but to relocate on day 3. Do not stay here. They will not refund your money and will not work with you to ensuring a satisfactory stage. You can clearly see that it’s been a while since someone stayed here as the fridge also didn’t work. We had booked several Months in advance to allow time for all house checks could be made. It felt as if they waited until last minute to check the condition of the house. Please save your money and do it book this place. They need to get their place back to working conditions before renting again. I’d be sure to suggest that you ask about their plumbing conditions before going and ensure you are promised a refund in the event that you are left with no electricity or water for two days. Don’t get fooled by these people as they didn’t care at all about the group and clearly robbed us of our money.