Casa Gutiérrez - 08800 Ciudad de México

Terrible service I'm still waiting for 27 frame pallets and they say they are already on their way and they never arrived. DO NOT BUY OR RENT

Very bad business (for customers). They lie to your face. They delay when you call to request information on the delivery of your wood. It is a lie that "a new administration" is what causes so many irregularities with their sales. When you complain, they treat you badly and badly. I do not know if the amount of wood that is purchased is what conditions to be delivered on time or not. I never thought there were such informal businesses. * I do not recommend *

On February 18 I rented planks, paid the rent and deposit, remaining that the next day they delivered them to me, as they intended to deliver them 3 days later I canceled the order, Mr. Miguel Ángel Gutiérrez, owner of the business, gave me an appointment 5 times to give me my money and He never did, he always hid and practically stole it! I have an open lawsuit against him. If you don't want to be scammed, never rent or buy wood there.

Some thieves have been there for a year and they did not refill my deposit every time we left, the man told us that his brother was not there and he does not know the time he returns, people eye it is not recommended, do not go there

It's a scary place to shop, they ask you to pay for it to be brought to order. They promise to deliver you that same day and they bring you back and forth and the ladies who answer the phone only know how to say "I don't know and I don't know and I don't know." 3 days waiting for a formaica that according to them arrived the same day and never arrived! You ask them to speak to the manager and they don't know anything according to them either. It is the perfect place to waste time.

Never buy or rent wood does not comply. They make you sign a contract and they don't want to return the deposit that you leave as collateral, they are thieves, the owner is always hiding and there is another ugly black man there who is useless

Perfect place to waste time and money. They do not answer the phone, unfulfilled, they give you broken wood, if you are not attentive they charge you, a long etc. On one side is another one made of wood, it is much better

Neighbors, if you want to buy wood for construction or make a piece of furniture, NEVER go to this place. I went yesterday and they told me it was lunch time and if I wanted to wait 1 hour to have my wood cut or will he come back later or early today at 9 and just pick up my pieces. I left them paid, today I arrived at 9 and they opened after 9:30. They didn't have my boards and I had to wait for the owner, no one could help me. The boards finally arrived at 10 o'clock and they began to cut them, the owner or his lights and the manager does not show his face. There was a man waiting when I arrived and talking to me, he told me -Yesterday they were going to take him his boards for the construction he is doing, he also paid for everything so that they would be more responsible, they agreed that they would take him before 10am, he did not arrive and he assumed they would arrive later; at 12 noon he called by phone and they told him to excuse them that they were already loading and the wood never arrived. The bricklayer left and today as there was no wood he left again. They also told him that he has to wait for the owner. I'm leaving the owner doesn't even come and the man will keep waiting... Another one came to claim because they have 4 days and they do not return their deposit. TERRIBLE SERVICE!!!!