Casa Santa Lucia - 29250 San Cristóbal de las Casas

This hotel has some of the best service I have experienced in my life. Not exaggerating. The staff will go far and beyond to surpass expectations. Also breakfast is delicious. Couldn't ask for more.

Beautiful place. We were treated with greatest respect and the service is impeccable. Thanks you guys for the hospitality. I will cherish the stay here.

This is a gem of place in a town that is quaint and relaxing. The staff is very attentive and the complimentary breakfast has some great Mexican dishes. They will also help you organize, pay for and plan excursions around the area that includes falls, Guatemala, canyon rides and many other outdoor activities. There are only six rooms so it feels like a bed and breakfast yet there is privacy for every room and there is no better place to arrive to after a long day of sightseeing than this hotel. We stayed stayed at the hotel since we were celebrating my wife's birthday and once the staff found out about this, they offered to make the day special so on the first day there they waited after we checked in and left to see the town to decorate the room with festive ornaments. They also had fresh flowers and a tres leches cake which made it all that much more special. Every inch of the common spaces and rooms had beautiful and unique Mexican artwork, decorations, and textiles. They provided laundry service and there was ample space to store belongings and extra bedding and a space heater when it got chilly at night. We highly recommend the hotel for all its amenities, staff and comfort.

An amazing experience. Friendly staff, great location, so clean, cute and cozy, really good place to spend time with your partner. During these COVID times they are taking all the necessary precautions to make our stay even more safe. Wonderful job and very well done ?? Thank you ??

They are very accommodating from airport pick-up and drop-off (for a cost and they disclose the amount when you set it up via email, phone call or in person). Sending you off with a box lunch if you can't make breakfast (give the front desk a 24 hour notice) You get to choose your breakfast off the menu so it's made fresh. They are available to assist you at anytime and suggested great places to eat, shop and site see within walking distance. They suggest where to eat, but if you want something other then suggested just ask. Not a typical 5 star hotel like USA, but definitely 5 star service. Great experience and wish we stayed longer, but we know better next time. More expensive then other hotels, but worth it in my opinion. They lock the door so just knock or ring the bell and someone will come. Loved the decor within the hotel photos do it no justice.

Very cosy, wonderful and friendly staff, and delicious breakfast included. Highly recommended!

The Casa Santa Lucia is a gem. Extremely well designed small scale hotel in a perfect location in San Cristobal de Las Casas. The staff was friendly and helpful. A parking lot is provided across the street. Rooms are well sized and elegantly detailed. The public spaces include art and craft displays. Breakfasts are superb. Delicious and well presented.

Great boutique hotel offering cosy, well presented accomodation, great breakfast options and friendly bi-lingual staff who are attentive and helpful in every situation. Our room was immaculate with beautiful textiles, a comfy bed and wonderful pillows, linen and bathroom. The hotel interior courtyard is stunning as is their patio. I would highly recommend the Japanese massage with Kentaro - he is a master at what he does and helped release a great deal of tension in my legs and back leaving me feeling very relaxed. Would 100% stay here again. Thank you!!