Casa Tecolote 12 - 36000 Guanajuato

Of shame, dilapidated accommodation, everything in construction and noises of workers all day working, the man who attends without any education and wants to collect money in advance through a bank transfer if he does not threaten that the reservation may be canceled, to the time to pay only allows you in cash and does not give any proof. NOTHING NOTHING MUCH RECOMMENDED, IT SHOULD DISAPPEAR FROM THE BOOKING PAGE. I have been traveling for years and it could be the worst place in terms of comfort and in terms of human quality on the part of the owner. A RUIN, threatens through booking to charge you through the card that we have associated with even having made the payment in cash.

if we had very unlucky, but our way around, first to the apparently there was some confusion with the rooms and the 2nd day of stay in our room moved to another smaller the change was so drastic that the manager was practically outside waiting empacáramos to our stuff and we were to move to another room, we arrived and the internet did not work and finish it the next night the room key I got stuck.

THE ATTENTION IS AWFUL! I made my reservation through Bookin and even though the app seems to have made it… the accommodation sends you a private message asking for a 50% deposit to confirm I made my deposit the same day I made the reservation and they stopped answering the phone and the WhatsApp did not answer either and they had to confirm if there was parking availability (call that I am still waiting for) Until a day later they answered me in whats because I was insisting and without explanation they canceled my reservation and told me that they would discount the deposit Mr. Germán Castillo stopped answering my calls and did not bother to answer the calls. TERRIBLE ATTENTION THEY ASK FOR MONEY IN ADVANCE AND THEY DO NOT GUARANTEE YOU ANYTHING AND THEY DO NOT RESPOND TO THE FEW WAYS OF CONTACT THEY HAVE

Appalling. Price-quality. There is no hot water in the shower. The terrace that promises a beautiful view of the city is dirty and has furniture piled up. Beware, parking has an extra cost. Sniff.