Castillo del Rey Pastelería - 52176 Metepec

Excellent service, the taste of bread, cakes, jellies is the best. I love it.

Great variety of bread, jellies, cakes, in its new concept coffees, and frapes ?..no parking is available

Bakery to buy the famous Mexican sweet bread and they also have a variety of tasty cakes. The place was remodeled.

Very friendly and with fresh bread starting at 2. We like everything ? everything is super tasty. I wish they would open a branch x Calimaya because I miss them and every time I go to Izcalli I visit them

It works as a bakery too, but its strength is undoubtedly the cakes, highly recommended if you want quality and are undecided where to buy a cake

The bread is delicious, the cakes and the jellies too, too bad about the terrible treatment and bad attention of the employees of the place, very contemptuous, rude... I will not return to the place...

Today around 9:00 p.m. my wife went to buy bread and while she was eating it, she noticed that a customer had thrown a shell, so my wife bent down to pick it up and return it to its place, later she formed up in the line (with a very bad manner one of the employees told her to line up in another place even though it was empty where she was) and made the payment for the product. When leaving the place and checking the account, he realizes that they have charged him an extra shell, so we returned to make the clarification, at that moment a male employee tells him that the shell is charged for having thrown it at what my wife told him. She says that she only picked her up and the employee begins to disrespect her by treating her as dishonest. I find it very unfortunate that an employee, whose function is to provide friendly service and treatment to the client, without any education and very rude, treats an older adult woman with offensive vocabulary. If the Company and the employee do not offer an apology to my wife, we will file a complaint where appropriate to prevent an employee whose function is to provide dignified attention and with respect to those of us who consume their product from having to offend whoever they want. AWFUL ATTENTION

I can assure you that 8 out of 10 purchase visits the attention has been terrible... Change has always been a problem, they hardly say good morning, if I have dared to ask about several products, be it their ingredients, prices and portions the saleswoman gets desperate and says -pass the next one because Mr. doesn't know what to take- hahaha and of course I shouldn't take anything!!! In short, the truth is that the service is poor, they require customer service training!!!! The bread complies with what is displayed, it is not dough quality, but it is a bread with perfectly standardized recipes!!!