CDO Negocios - 09070 Ciudad de México

They have no tact to assist you

Excellent service and personal attention. Competitive prices. I highly recommend it.

It is an excellent place, here they repaired our slicer very efficiently, they almost made it like new. All the staff are very friendly. Super recommended.

Terrible customer service, they do not give you clear information about the status of your shipment or the product, the purchase was made in November and it was never invoiced, nor has it been invoiced. Once they make the shipment, they do it in the economic mode and it takes 5 days, at least they would have paid for the express service. The only good treatment and service was from Erick from the sales area. P.S. Their whatss app service is useless, it is a conversation with oneself, because they never answer.

I do not recommend it if you are just starting out, because they are more interested in clients who are willing to spend a lot. I bought a UNOX oven and I was pressuring the salesperson for a month to get the price and to be able to pay. My oven was sent without a manual and it arrived with a noise. I asked the salesperson to send me to technical service and they never sent my report. speak directly to technical support and they won't even answer the phone. I do not recommend it to acquire UNOX

Excellent products and services. They fixed me a large Rhino scale that had not been used for months and they calibrated it, but the best thing was the attitude of the people who attended me, very friendly and happy, which I appreciate very much as a customer. They have a lot of machinery and spare parts of all kinds; It is a very complete store that I definitely recommend. ??

They improved customer service as 900% have high quality products and technical service is efficient, congratulations

Again, more than 3 weeks and they do not answer me whatsapp. Update: The commercial director attended me directly, I made two orders and they arrived very quickly. The only bad thing is that for them to give me a quote it has already been more than a week. I hope that improves. Disappointed because I paid for my part and in the end no one followed up on my purchase. Neither the boss of the spare parts vendor who is the After Sales Manager, nor his boss who is the Commercial Director. I understand that it is the holiday season, but if they give me a delivery and payment time, I would expect them to respect it. In the end they did not solve anything for me and they returned my money but they made me lose more than 15 days in which I had my team stopped. My thanks to Berenice from CDO Negocios who was the only one who gave me an answer even though she couldn't solve the problem. And it seems that they are not interested in selling spare parts, only complete equipment. a pity