Central Drug, S.A. De C.V. - 53348 Naucalpan de Juárez

Sometimes they don't have all the stock. But overall fine. Call ahead to see products in stock.

So they get bad. They are not the best, they do not give the attention and importance to the reception of the product that we bring them, for them their priority is their trucks since they bring product that they have from their warehouse for sale there.

It's sooo long to make a simple collection. They should streamline their processes. 40 minutes waiting for them to do their stationery with a previously scheduled order and 25 minutes waiting for the product to be delivered. It's not possible

Do not buy dyes here, their sellers claim to have the best quality, (pure color with less than 15% concc) but they sell it to you as raw material with concc greater than 80% real market price, sellers by wssp who serve you at the time they want (after eating and only one hour). You ask them for technical information on their products, safety data sheets and their quality area does not even know what they have in their warehouse, zero data sheets from their suppliers. Request a refund as a foreigner and you have to send them the material paid in full and they will only cover the material, transportation on your own round trip, there are 15 days to return the money (15 days after the item arrived). office supplies

The products are of excellent quality, they should only make the process of collecting the merchandise a little more agile, since although it is paid, one has to go up to have the invoice printed and wait for the warehouse to deliver it, in that period you get to lose up to 1 hour of time

They take hours to assist you and give priority to the clients they consider even though they have just arrived. Terrible attention.

Very slow!!! It is the first time that I visit them and it takes more than 40 minutes for them to make a sale to me ? between when you make the order, you check the printout of the order after 20 minutes, you pay after another 10 minutes and others deliver the product 15 min because there was no one to deliver, and fortunately there was only one person before I placed my order and I only ordered 2 products or who knows how long I would have been there really waiting for the service to be very, very slow. return since people who were there before I arrived, still ordering via WhatsApp, were still waiting for them to be delivered. I wish they could streamline their processes

Very bad experience, I went today to make a purchase, first the policeman commented that he would check if they could attend to me, then he came out half an hour later to tell me that they could no longer take my order because there was no one to attend to me, so he bothered me and I told him that in Their website said that they closed until 4 in the afternoon and I arrived an hour earlier. My order was for amber bottles and capsules (it was not a small amount) but regardless of the quantity, if you have a schedule, you must respect it. I tell the policeman that I would file a complaint that he will provide me with the customer service number and then he tells me that they could take the order but they would deliver it until Monday. I think they should train or be more aware of their people since if you are going to provide a schedule you should respect it or, failing that, clarify until what time it is attended and not make time pass and then go out and say that there is no who attends It's okay that it's Friday and maybe they want to leave early or I don't know but in the end their schedules are set. They should pay more attention to this issue.