Centro Automotriz Laureles - 45100 Zapopan

I would like to give them a zero, it is a lousy service, they do not answer the phones, my vehicle since I took it in the second week of February, it is time that it is not fixed, they do not communicate with you, it is a lousy lousy service.

Very bad experience, the car stained with paint and the glass too. ! I do not recommend it even by mistake!

Terrible service. They never give assistance of anything and their reason is that their phones do not work. My car fell here at a bad time by Quálitas insurance, in which they did not inform me anything about my car until the day that according to this “it was ready”. I arrived and they had not even put the piece authorized by the insurer, which was the one with which I opened the chest and it was because "they had not noticed." The insurance did not authorize a part that was the sensor with which the car started, they did not tell me and nothing and when I arrived they told me it was ready, NOTHING ELSE THAT IT WON'T TURN ON! His ineptitude is incredible. They have no idea what customer service is and the quality of their laminate and paint jobs leaves a lot to be desired as well. They drilled my headlights to install the fascia that changed the insurance. Rude and pedantic. They still get upset because you demand commitment in what they say. For God's sake NEVER TAKE YOUR CARS HERE.

Don't even bring your car here. Terrible service. They never answer the phone and they postpone your dates every so often. Terrible staff and nothing prepared or formal. They waste their time. I don't know what kind of people like to work for a company that provides lousy service. The manager Daniel is not interested in doing a good job or because the customers leave satisfied. They hadn't even realized that my car had to be delivered today. They had it stored in a warehouse without having done anything to it. 0 stars. They still leave me with the lie that the pieces have not arrived when they arrived since April 22.

I give it 1 star because you can't put 0. Terrible customer service, they received my vehicle and in 2 weeks they have not done anything to it! They only hide behind saying that it is an insurance issue. And any complaint I have to go directly to the insurer. But I really don't know why Quálitas trusts this type of non-professional workshops, if they can't handle the job, don't receive crazy cars. Better do things right! Terrible service

Terrible service. My truck with all the windows splattered with paint. The rim was left white. Never! Never! I don't recommend it by mistake. Very expensive! I had to take my truck to the agency to have the stained glass stripped and I realized that it is cheaper and better at the agency than at that crappy shop! Do not accept that workshop poorly done job!