Centro Celular Distribuidor Autorizado Telcel - 50000 Toluca de Lerdo

3/5 based on 4 reviews

Contact Centro Celular Distribuidor Autorizado Telcel

Address :

Av. Independencia 103-Local 26, Centro, 50000 Toluca de Lerdo, Méx., Mexico

Phone : 📞 +
Website : https://www.telcel.com/%3Fy_source%3D1_MTQ4NjU1NjEtNzE1LWxvY2F0aW9uLndlYnNpdGU%253D
Categories :
City : Méx.

Av. Independencia 103-Local 26, Centro, 50000 Toluca de Lerdo, Méx., Mexico
I
Iliana CE on Google

P
Patricia López on Google

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Jessica Bobadilla Tavira on Google

Lo califico con 3 estrellas por lo siguiente, el sabado todo normal adquiri un equipo nuevo con plan tarifario, ese mismo día le pregunte al joven que me atendio que si podia cambiar el chip de un telefono en amigo kit que tengo, me dijo que si, fui el dia de ayer y bueno no me soluciono el problema, pero me dio un número telefonico para marcarle, hoy le marco y me manda directo al buzon, voy a la tienda y no estaba el, era otra señorita le comente que si me podia cambiar el chip a un tamaño mas pequeño y lo que si me molesto fue que dijo que el cambio del chip no se podia al menos que fuera con plan tarifario de 279, le dije que no que yo solo queria cambio de tamaño del chip y dijo que no, la verdad si me sali molesta de ahí, me comentaron en telcel por internet que eso que me estaba diciendo dicha señorita, señora o lo que sea no estaba permitido y generaron un reporte, por eso los califico con esas estrellas, yo creo que piensan que uno esta ca#%$& dinero para contratar varios planes.
I rate it with 3 stars for the following, on Saturday all normal I acquired a new device with a rate plan, that same day I asked the young man who attended me if I could change the chip of a phone in a friend kit that I have, he said yes , I went yesterday and well, I did not solve the problem, but he gave me a phone number to dial him, today I dial him and he sends me directly to the mailbox, I go to the store and he was not there, it was another lady, I told him if He could change the chip to a smaller size and what did bother me was that he said that the change of the chip could not be unless it was with a 279 rate plan, I said no that I only wanted to change the size of the chip and He said no, the truth is, if I got upset from there, they told me on the internet telcel that what said lady, lady or whatever was telling me was not allowed and they generated a report, that's why I rate them with those stars, I I think they think that one is ca #% $ & money to contract several plans it is.
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lobin lobin on Google

Atención muy tardada y el personal tiene poca actitud de servicio, lo que si es que te resuelven pero tienes que hacer una gran espera, y es defendible por la cantidad de gente que tienen pero también es verdad que tienen muchas ventanillas. Esperemos que sean mas eficaces y reduzcan los tiempos de espera.
Very late attention and the staff has little service attitude, which if they solve you but you have to make a great wait, and it is defensible by the amount of people they have but it is also true that they have many windows. Hopefully they will be more effective and reduce waiting times.

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